Re: Can't move, can't travel, please help!

•  model, MacBook Air M3
•  year, 2024
• macOS version, Sequoia 15.14.1 (updated today while troubleshooting)
• memory, e.g. 16GB
• storage available, 911.31GB 994.66 GB

The problem: My sims are currently stuck on one lot. My sims and the NPCs cannot move. I also cannot use the travel feature, teleport, spacebend, go here, go here together our use or manage worlds. Any actions are stuck in their queue and they do not move.

When i try to travel, exit or manage worlds it gets stuck on an endless loading screen and and I need to force quit 

I followed the instructions in the thread - "Game crashing or not loading after updating? Post here" 

I tested using another household - the other sim could move around lots like normal. I could also exit the game like usual without force quitting. 

I loaded the lot where my sims are stuck and each time the sim and npcs got stuck and i had to force quit. 

The lot is a library i downloaded from the gallery. 

The lot and myself use 0 cc or mods. 

I converted the library into a gym. 

With the new save i created, i put the original library lot that i download down and the sim and npcs can visit the lot and move around like usual. 

I tried bulldozing the lot after to see if that would help with my actual game but the rest of the issues persist - cant travel with my sim or manage worlds. 

Atp i've lost hours if not days of progress, if i were to go back to an older save. 

I've also tried resetting each character. Repairing the game through EA. Clearing the game cache in EA. Uninstalling and redownloading the app.

At some point i also had issues uploading to the gallery on an older save and had to do so offline. 

Packs installed: My wedding stories, spa day, sleek bathroom, romantic garden, modern luxe, everyday and bathroom clutter, B&H, dream home decorator, city living, book nook, modern luxe, blooming rooms. 

The 2 most recent ones I got are book nook and modern luxe. 

Original thread: Can't move, can't travel, please help! | EA Forums - 12166945

Attached screenshot error from gallery and an error from ea app