Forum Discussion

Seasoned Ace

Re: Sims Won't Use Countertop Front, Can Only Use Back

@ZanthiatheMysticWell, the thing with mods and the cache, is it's persistent. If you have mods in, and remove them, the mods information can sometimes remain in the cache. So, the mods will still cause problems even if the mods aren't installed, until you clear the cache.

So, if you remove mods, clear the cache.
If you add new mods, clear the cache.

Basically, any change you make, clear the cache.

So, if you had a mod that changes the counter slots, and remove the mods, it may still cause problems. until you clear the cache.

You'll want to try it again. Remove ALL MODS, clear the cache, and try it again.

If it STILL does it after, then your game's corrupted and you have much bigger problems. Like completely removing everything and re-installing. Trying a completely new game also.

3 Replies

zanthiathemysti
6 years ago
I should probably explain;
I had issues with a laptop I purchased and eventually after the RMA was screwing me around, I asked for a refund. I re-installed The Sims 4 several times on that laptop before it had to be wiped again to be "fixed" over and over again in RMA.
This is a brand new PC I just bought with the refund money. The Sims 4 has never been installed on this PC before, and neither have the mods. It's a brand new install so there really shouldn't be much of a cashe to clear, but I just have.
I have no problem removing the mods to test (I did testing the other counters), I just want to make it clear that the issue presented itself on a new install and before any mods were ever put into place at all
Psychotps
Seasoned Ace
6 years ago
@ZanthiatheMystic Did you copy your "The Sims 4" folder when you moved to the new PC? Because that would have copied the cache files also.

Look... Moving the mods folder, clearing the cache is easy. It'll take all of about 5-10 minutes.

Your second option is to try it with a new game/world/house as Crin suggested.

The only other recourse is to wipe it all and re-install. Again. Which will take hours. Kinda worth it to give the easy option ONE more try, right?
zanthiathemysti
6 years ago
I did, I just said I did? I cleared the cashe and I removed the mods to test the other counters. It didn't work.
and no I've not moved anything over when installing, the cashe is as new as the install
I'm testing other households now (without mods)