Forum Discussion

Hilaryam's avatar
Hilaryam
Seasoned Novice
3 months ago

Reaper’s Rewards Not Working on ~Console~

I have noticed this issue is happening a ton but I only see fixes for PC, not console.

I can not access Reaper’s Rewards at all for Week 3. There are no plumbobs in the upper left corner to indicate the tasks that need to be completed, only a small icon of the Reaper that lets me see the rewards when I click it. This has been an issue the whole week.

It seems most people are able to solve the problem by deleting a folder but I can’t do that on a PS5 and I’m worried I’m going to miss my window to get the available items this week.

Fingers crossed! Thanks for your help, everyone! 

advice
gameplay issue
playstation
  • kipko14's avatar
    kipko14
    Seasoned Newcomer
    3 months ago

    im having this EXACT issue and i cant find any other lead to a solution so im wondering if anyone has found a fix for it?

  • ycfluna's avatar
    ycfluna
    Rising Newcomer
    3 months ago

    I'm on PC but have the same issue. I haven't been able to any of week 3.

    • Hilaryam's avatar
      Hilaryam
      Seasoned Novice
      3 months ago

      Yeah, I’m sorry to hear you’re having the same issue! I think you might be in luck because it seems like people have been finding solutions for PC gamers. The main one I’ve been seeing that could help you is to go into your Sims folder and delete (or temporarily remove) the file labeled “accountDataDB” and see if that solves the problem. Won’t work for me but I hope it helps you!

  • bi5tvo5o4twa's avatar
    bi5tvo5o4twa
    Rising Newcomer
    2 months ago

    It is now October 22nd, and I still can’t do any of the quests unfortunately!

    • Hilaryam's avatar
      Hilaryam
      Seasoned Novice
      2 months ago

      I’m sorry to hear that. Seems like we’re both in the same boat! Hoping for a fix soon…

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 months ago

    Hilaryam  Please post in this master bug thread:

    https://answers.ea.com/t5/Bug-Reports/OPEN-Reaper-s-Rewards-Plumbob-icons-for-Quests-no-longer/td-p/14086829

    It's particularly helpful for people on console to post, to say that the problem is present across all platforms and therefore that the workaround of deleting accountDataDB won't help everyone.

    ycfluna  Please do try deleting accountDataDB, and if it doesn't help, post in the bug report as well.

    • Hilaryam's avatar
      Hilaryam
      Seasoned Novice
      3 months ago

      Thanks so much! I just tried responding to the main thread you linked. I appreciate the help!

  • WolfHaile's avatar
    WolfHaile
    Rising Newcomer
    3 months ago

    I’m having the same issue on PS5 for week 4. The time stamp on Reaper Rewards tab says 0m 0s but, no event quest are loading. I’ve quit the game and restarted and also hesitant about deleting the game.

    • WolfHaile's avatar
      WolfHaile
      Rising Newcomer
      3 months ago

      So…not sure if this is a fix or if it just worked for my game. My save still had MoveObjects active even after restarting the game. I deactivated all cheats, saved and reloaded again. Then the week 4 event finally became available.

      • Hilaryam's avatar
        Hilaryam
        Seasoned Novice
        3 months ago

        So glad to hear this worked for you! I was excited to try it out when I got up but it doesn't seem like it did anything for me.  Oh well! Really appreciate you sharing what worked for you regardless. 

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