Reaper Quests won't show up

wardragon57 lexnastics b3ga19 PinkPringle33 acidsugar112 cicelade Aviabess Lizzychicago  Just checking, but have you let the game clock run for at least 30 sim-minutes?  Please try if you haven't already.  And if you use mods, please remove them; you don't have to save your progress.

Otherwise, does it help to move accountDataDB.package out of Documents > Electronic Arts > The Sims 4?  Do NOT delete this file, which holds the data from the first login rewards event; just move it, temporarily, somewhere else.  Then load your save again, or start a new one, and let the game clock run until (if) you get the event-related pop-up, which does take a bit of time.

For anyone whose event still doesn't show at all, not even a Grim icon, please use this master thread:

https://answers.ea.com/t5/Game-Questions/Unable-to-Access-Reaper-s-Rewards-Event/td-p/14083922