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Frost8488's avatar
Frost8488
New Traveler
2 years ago

Sim vanished, mouth remaind, then restted to base game

Product: The Sims 4
Platform:Steam-PC
Which language are you playing the game in? English
How often does the bug occur? This was the first time I saw it
What is your current game version number? 1.108.349.1020
What expansions, game packs, and stuff packs do you have installed? I have all packs except for Batuu Game Pack and Castle Kit
Steps: How can we find the bug ourselves? I have no idea...before this happens, I had my sim use the toilet but she started walking into the river underneath her penthouse in Ciudad Enamorada... she was completely out of map and walkable areas so I had to reset her using testingcheats on and a little after this, the bug occured so MAAAAYBE this was the cause of it?! But I'm not sure.
What happens when the bug occurs? My sim completely disappeared and only her mouth remained in live mode (photos attached) and in the sim panel where she is shown next to other sims but her portrait (when the sim is selected) in the panel, showed her completely vanished, mouth including. I went back to manage world... she was just a mouth or should I say, teeth... and I reloaded back into the game... she was back but her clothes, shoes, nails, make-up and eye lashes were completely resetted to base game stuff. Only her hairstyle and her tattoos remained unchanged as far as I could tell.
What do you expect to see? My sim as I styled her to be...
Have you installed any customization with the game, e.g. Custom Content or Mods? I only had MCCC at the time and the mod to put birthday candles on wedding cakes. I'm not a heavy mod user but I can't retry this bug without the mods either, since I don't know how to make the bug occur again.
Did this issue appear after a specific patch or change you made to your system? I'm not sure but my game is completely up to date and I have NEVER seen this bug before despite years of playing the sims 4 so I assume yes.

Edit By Crinrict: Removed tag

6 Replies

  • Frost8488's avatar
    Frost8488
    New Traveler
    2 years ago

    @crinrict Hey Crin! Thank you for the reply. You want me to see if I can make the same thing happen again? I don't know.. I can try... there was another sim from a welcome wagon (from a totally different save file) that walked infinitely into the sea in Sulani but I found it funny and it was before this bug happens so I didn't reset them and I didn't encounter this bug then. This infinite walk was similar to what happened right before the vanishing bug occurred.

    I tried attaching two videos from this infinite walk here but it gave me the invalid extension error even after I zipped it. It's nothing special, just a townie walking forward under the sea with a fruit cake in her hand so I don't think it's a necessary footage to share but if you think it will help, let me know so I share it with you somehow. I can also share both my saves if it helps.

  • Frost8488's avatar
    Frost8488
    New Traveler
    2 years ago

    @crinrict Sorry for replying twice, I wanted to update this picture as well, since I didn't notice it yesterday... the mouth is in my menu 😢

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @Frost8488 Is she back to normal now (except all the styling) or still showing that way in the game ?

    Basically it would be good to have repro-steps for this and to see if you can make it happen on a game with no mods.
  • Frost8488's avatar
    Frost8488
    New Traveler
    2 years ago

    @crinrict 

    I played my the save before this bug occurred (this one as well had the two mods I mentioned, MCCC and cake mod) and I noticed two of her everyday clothes were completely randomized. I mean like a normal townie. But I did play a few hours without experiencing the vanishing bug at all. I'll let you know if it happens again. I'll try to do some test runs without the mods too and see if I can pinpoint when and how this happens... if it happens again at all.