Forum Discussion
So two or so days ago I reinstalled the game to play the new Forever Friends Event and when I loaded up my save that I do all the events with I got the pop up that said that something from build mode was removed and then I also had the pop up that said that something from CAS was removed. That save is purely base game and I also don't have any CC or Mods installed. At first I didn't notice anything missing but after a while I realized that the Touch Grass Weekly, Issue #3 and also the Rings of Growth Tattoo were missing from my game. They also don't appear in other saves and when I try to get them through rooms/sims from the gallery I also get the pop ups again that say that something was removed. I'm sure that I finished the Nature's Calling event and that I used to have these rewards in my game. In the save that I do these events with I even have a notification that says that I completed that collection.
I tried to repair my game but that didn't help so now I don't know what to do to get them back.
- crinrict3 months agoHero+
Hi about_aleex
are you playing on Mac or PC ?
- about_aleex3 months agoNew Novice
Hello crinrict
I play on PC
- crinrict3 months agoHero+
Hi about_aleex
so you have rewards from Week 4 but Week 3 ones are missing ?
There's a list what you could get when here: https://sims4.crinrict.com/eng/2025/06/natures-calling-event
Only suggestions at this point that I have is trying a fresh folder: [GUIDE] Clean User Folder Approach | EA Forums - 12690428
- about_aleex3 months agoNew Novice
Hi crinrict
I have all the rewards from week 1, 2 and 4 and some of the ones from week 3. I'm just missing the tattoo and one of the collectibles.
I have tried the fresh folder and repaired my game again but that didn't help. I was still missing the 2 things even though I unlocked them before. It's almost like they were deleted from my Account or something. :/
- crinrict3 months agoHero+
HI about_aleex
that is indeed odd but I'm afraid I can't really help with account issues as I'm a volunteer. You might need to contact support: https://help.ea.com/en
- about_aleex3 months agoNew Novice
Hello crinrict
alright I'll try the support then, thank you anyway :)