Sims 4 Seasons Preorder?

Product: The Sims 4
Platform:PC
I want to talk about something you don't mention above: early access on sims 4
How accessible is the current experience? Annoying, but OK
Summarize what in the product is difficult to use. well I bought sims 4 season early access but I can't download it can you please help me??
How is this making it more difficult? well I bought sims 4 season early access but I can't download it can you please help me??
How can we reproduce this experience? well I bought sims 4 season early access but I can't download it can you please help me?? help me find a way to download season on sims 4

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well I bought sims 4 season early access but I can't download it can you please help me?? I have never order an early access game before so it's new to me