Forum Discussion

ogjj8w4oph5s's avatar
ogjj8w4oph5s
Newcomer
21 hours ago

Sims not working after the new February 2026 update

After the new family tree update my sims haven't been able to load. Yes I do have mods on but I made sure to update all of them I even went back and one by one replaced all of the old ones. But I still can't get through the second loading screen to play my family, like I'll click on my household to play a specific sim it take me to  the loading screen forever even after playing the little sound cue that plays after successfully loading granting playing access. I don't want to uninstall my mods but what can I do to stop this?

1 Reply

  • EA_Cath's avatar
    EA_Cath
    Icon for Community Manager rankCommunity Manager
    4 hours ago

    Hey ogjj8w4oph5s​ , to eliminate completely the lead of a faulty mod we would need you to remove absolutely all your mods just to see if the game works without them. We can't really give you any other troubleshooting steps unless you've tried the game without any mods, because we can't rule out the possibility that one of them is causing the issue (even if they are supposed to be updated to the new game version).