I play on console and it’s no secret that we get the short end of the stick. I haven’t played the game in months but I got excited for the “Cottage Living” pack and decided to get back on. I have no save games and decided to start new but my game seems almost completely broken. Loading times are forever, thumbnails in CAS don’t load, my game constantly freezes, and the game crashed on me. I just hope before this pack comes out that these problems are fixed. Don’t know if anyone on PC is having this problem.- Please EA, just think about console players sometimes, we’re here too and there’s so much less over here.

I don't know on what console you are, but if you are on the PS5 have a look here:[OPEN] [PS5] Sims 4 freezing Patch 1.39 On PS5 The Sims 4 has been broken for a few weeks now for a lot of players.Can't even load into a household. :-/

@justtayunicorns You'd be surprised just how damaging dust can be on a console, or just electronics in general, so it pays to regularly clean your consoles as best as you can. Just a few other tips that may (or may not) help. Try keeping the console in a more open area so you don't restrict airflow, and do not do anything to block the vents. Avoid hot places, or setting it on surfaces that can really absorb heat like carpeting or rugs, because heat can be killer on electronics too. Don't set things on top of the console, at least not while you use it, not sure if that one is all that important but might as well be safe.You may do some of these things already, but just wanted to try suggesting some things in case it could help. It very well could just be the game though, because lets be honest this game is a mess in its current state and is typically a mess anyway.One other thing I'm curious about, how old is your PS4 and how much do you play it? I ask because some of what you say reminds me of how my games would play on my PS3 when its hard drive started to fail. Long loading, certain things failing to load, freezing, those could be signs of hardware failure. Do any of your other games show similar problems? If not I wouldn't worry about it being hardware failure.Personally I would lean more towards it being the game, but it never hurts to try some things to help keep your console clean and cool.

@justtayunicorns I’m on console and I’m not having these problems on PS4 or PS5 lately, but I’ve heard of a few other users who are experiencing similar problems!I haven’t had crashing/freezing problems, or issues with CAS thumbnails. My loading screens are 1-2 minutes on PS4 and 30 seconds to 1 minute on PS5, depending on how old the save file is. I actually find it pretty convenient to hop from lot to lot on console because of how quick the loading screens are for me. Sorry to hear you’re having problems! Fortunately it’s not universal for console users, so maybe this is solvable for your situation.One thing that improved performance for me on the PS4 was upgrading the ssd and keeping the fan clear of dust. What kinds of troubleshooting steps have you already taken?

@justtayunicorns Sounds like it's just Sims 4 being a pain in the butt, which is nothing new really. People can blame the consoles all they want, but there are so many reports of problems I doubt it's anything other than the game's fault. I mean I play on an Xbox One X, which you would think would perform pretty well, but lately I'm seeing slowdown and lag and even some temporary freezing. So yeah I wouldn't worry too much about your PS4 being the issue because I don't think it is, but I'd still try and take care of it as best as you can so it won't overheat or anything while you play.

@justtayunicornsOh honey have I been having crashes! I timed my loading from opening the game to the actual gameplay and it seems to be about 12 minutes just to get back in. In the past week or so it has been crashing A LOT. I mean like 5-7 times in one night of play. I just got done spending over an hour just trying to dress my new young adults to move them into their own home. It crashed repeatedly. I restarted my PS4 each time and it took nearly an hour and a half before I said to hell with it and moved them out BEFORE giving them acceptable clothes.I don't always know when the latest 'patch' or 'update' hits, but one must have hit recently because I've gotten so paranoid that I save my game IN build/buy mode after moving stuff, because it's been constantly crashing when trying to return to 'live' mode. I'm honestly flipping it the bird over and over and it's gotten pretty personal. I've insulted my PS4 on many occasions at this point. >.>; And laughed at it too, 'Ha ha, loser! I already saved, so there!'... I'm not proud to admit this. >.>;But the constant crashing has come very close to making it utterly unplayable.

Sincerely, Please Fix Your Game. [Console]

25 Replies

Amalathea
Seasoned Hotshot
4 years ago
When was the last time your game updated? The current console version is, Version1.42
I have similar issues with my PS4 game & it is on the current version. Loading into my save takes anywhere from 8-17 minutes. I've not had any recent CAS missing images though they do sometimes take far longer than expected to render. I also have a slew of other bugs that in some cases have been broken for longer than a year, which I find exhausting.
ChapelParalysis
4 years ago
@justtayunicorns I’m on console and I’m not having these problems on PS4 or PS5 lately, but I’ve heard of a few other users who are experiencing similar problems!

I haven’t had crashing/freezing problems, or issues with CAS thumbnails. My loading screens are 1-2 minutes on PS4 and 30 seconds to 1 minute on PS5, depending on how old the save file is. I actually find it pretty convenient to hop from lot to lot on console because of how quick the loading screens are for me. Sorry to hear you’re having problems! Fortunately it’s not universal for console users, so maybe this is solvable for your situation.

One thing that improved performance for me on the PS4 was upgrading the ssd and keeping the fan clear of dust. What kinds of troubleshooting steps have you already taken?
AquaBeaver
4 years ago
I don't know on what console you are, but if you are on the PS5 have a look here:
[OPEN] [PS5] Sims 4 freezing Patch 1.39

On PS5 The Sims 4 has been broken for a few weeks now for a lot of players.
Can't even load into a household. :-/
justtayunicorns
4 years ago
@AquaBeaver I’m actually on PS4. It’s very unfortunate that you can’t even load into a household. I once had that problem before the last patch. Hopefully everything gets fixed when they patch again but these problems are getting really annoying ☹️
justtayunicorns
4 years ago
@Amalathea I get automatic updates. I checked and it says I have the latest update installed.
justtayunicorns
4 years ago
@ChapelParalysis Your very lucky. My PS4 is in a very dusky area and I haven’t dusted it off in a while, I’ll definitely take your advice and try that. Thanks.
imurbestfriendd
4 years ago
@justtayunicorns I use the console and never had these problems, maybe you have a less powerful console and the extra packs you have installed (assuming you have them!) may make the game slower because the game needs to load everything from every pack into the game.
valohim666
4 years ago
@justtayunicorns You'd be surprised just how damaging dust can be on a console, or just electronics in general, so it pays to regularly clean your consoles as best as you can. Just a few other tips that may (or may not) help. Try keeping the console in a more open area so you don't restrict airflow, and do not do anything to block the vents. Avoid hot places, or setting it on surfaces that can really absorb heat like carpeting or rugs, because heat can be killer on electronics too. Don't set things on top of the console, at least not while you use it, not sure if that one is all that important but might as well be safe.
You may do some of these things already, but just wanted to try suggesting some things in case it could help. It very well could just be the game though, because lets be honest this game is a mess in its current state and is typically a mess anyway.
One other thing I'm curious about, how old is your PS4 and how much do you play it? I ask because some of what you say reminds me of how my games would play on my PS3 when its hard drive started to fail. Long loading, certain things failing to load, freezing, those could be signs of hardware failure. Do any of your other games show similar problems? If not I wouldn't worry about it being hardware failure.
Personally I would lean more towards it being the game, but it never hurts to try some things to help keep your console clean and cool.
justtayunicorns
4 years ago
@valohim666 I’ll definitely take your suggestions of taking care of my PS4, this was a lot of new information to me that I previously didn’t know. I’ve had my PS4 since 2017, it runs better than most of my friends whose had theirs longer. None of my other games have any errors. I even bought Cyberpunk, which is known to be the worst game to run on console, but for me Cyberpunk actually ran really well. I had little to no glitches and no long loading times. If that means anything.
justtayunicorns
4 years ago
@imurbestfrienddd I do have a lot of packs but I’ve never really had any problems like this before. Also I haven’t had my PS4 all that long. My game has never froze on me or had thumbnail loading problems.