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Salamandr's avatar
Salamandr
New Novice
27 days ago
Solved

the sims 4 royalty and legacy installed but not in-game

Hi, The sims 4 royalty and legacy installed but not showing i game. EA app says installed. Can you fix this, please. Majda
discussion
gameplay issue
  • EA_mplsnow's avatar
    EA_mplsnow
    26 days ago

    Hey Salamandr​, 

    Thanks for the update!

    If the pack appears deactivated, please click 'Pack Selection,' select the deactivated pack, then click 'Confirm.' 

Salamandr's avatar
Salamandr
New Novice
26 days ago

Hi,

Unfortunately my problem persists. EA is installed, it is deactivated in the game. Can you solve this from EA?

  • EA_mplsnow's avatar
    EA_mplsnow
    Icon for Community Manager rankCommunity Manager
    26 days ago

    Hey Salamandr​, 

    Thanks for the update!

    If the pack appears deactivated, please click 'Pack Selection,' select the deactivated pack, then click 'Confirm.' 

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