I have no idea if it's the same thing but I reported a somewhat similar issue here.
Is this with or without mods/cc ? What platform are you playing on ?
Please always provide this information so not to delay a bug report getting to Maxis. You can find more info about the adding thread tags to your post here: General Information About The Bug Reports Forum | EA Forums - 4965007
my bad! ive never written a bug report here before lol. i do use mods but no cc clothes/cas so nothing that i think would affect cas stuff. and im playing on pc/the ea app
Please move your mods folder to the desktop, delete Documents > Electronic Arts > The Sims 4 > localthumbcache, repair your game and then try again on a backup of your save to see of you can duplicate the issue on a game with no mods.
All issues reported in the bug forum must be tested on an empty mods folder.
