Discussion on recent SimGuru statements on Twitter

Honestly I agree that it comes off unprofessional and patronizing. I can’t help but wonder if the negative reaction is getting to her. I’m sure they knew there would be blowback but I doubt they ever thought this would be the final straw for a lot of people.

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

We have had adventures before in World Adventures for Sims 3 so it isn't new, neither is the advertising tie up for the benefit of both parties.

Latest Trailer is on YouTube....
https://www.youtube.com/watch?time_continue=7&v=oe5N_0TQOkM&feature=emb_logo

With world adventures, it was very different. I have a sim who was sent there as part of an opportunity to play guitar in China. She didn’t go near any of the tombs. And she learned some martial arts skill. She also has a opportunity learn music theory in France which I’ll have her do and she can learn how to make wine whilst she’s there. Again, I have no plans to do the tombs.

What In the new pack if you aren’t following the very linear story?

You are all saying that she's unprofessional or condescending simply by the fact she's not saying what you want to hear. She needs to get replaced? C'mon now.

"Chazzzy;c-17639788" wrote:

"j1z1;c-17639733" wrote:

"Chazzzy;c-17639600" wrote:
This entire interaction screams lack of professionalism.

I don't see it. At least not in this one interaction. Maybe within the context of past interactions?

She was clearly responding out of emotion. It was unprofessional.

I fail to see the emotion. Granted, I don't know how she normally addresses people, so maybe that affects tone perception.

does Lyndsay know what the Sims is about she seems confused

"OEII1001;c-17639748" wrote:

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

I think that’s what bugs me about it. It’s like they’re reading answers from a How to Deal with Customers 101 textbook. It’s a bog-standard tactic to placate the other side, but under the surface I don’t believe they care about the other side’s feedback.

"So_Money;c-17639820" wrote:

"OEII1001;c-17639748" wrote:

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

I think that’s what bugs me about it. It’s like they’re reading answers from a How to Deal with Customers 101 textbook. It’s a bog-standard tactic to placate the other side, but under the surface I don’t believe they care about the other side’s feedback.

If they do, you say they're talking down to you. If they don't you say they're unprofessional. It seems like a carnival game where you lose no matter what.

I’m seeing a lot of good feedback for her!! She’s mentioned so she needs to take notes. Save all the tweets and get the content going ma’am. Perhaps if she had some sort of clue as to what The Sims is, since she believes it can be “AnYtHiNg”, the fandom wouldn’t be so mad that all these highly requested things are not here. It’s not like this game hasn’t been out for 6 years, and she’s been the EP for most of it!

Reality check; this feedback is considered toxic (even though it’s really not unwarranted) and will be ignored. Perpetuating the issue this team created for themselves, and conveniently lets the community blame EA to save face and pretend they’re doing what people want.