Discussion on recent SimGuru statements on Twitter

"OEII1001;c-17639829" wrote:

"So_Money;c-17639820" wrote:

"OEII1001;c-17639748" wrote:

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

I think that’s what bugs me about it. It’s like they’re reading answers from a How to Deal with Customers 101 textbook. It’s a bog-standard tactic to placate the other side, but under the surface I don’t believe they care about the other side’s feedback.

If they do, you say they're talking down to you. If they don't you say they're unprofessional. It seems like a carnival game where you lose no matter what.

I’d rather they didn’t engage at all. Or at least own their decisions in a way that says, “We’re going to do what we think is best." At least that way they’re not stringing people along for years.

How is she not profissional? I thought she was completely polite even to people who were a little out of line. I dont know what more would you want from her. Maybe she had better stay silent then if even this level of politeness can make people sceptical.

"So_Money;c-17639845" wrote:

"OEII1001;c-17639829" wrote:

"So_Money;c-17639820" wrote:

"OEII1001;c-17639748" wrote:

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

I think that’s what bugs me about it. It’s like they’re reading answers from a How to Deal with Customers 101 textbook. It’s a bog-standard tactic to placate the other side, but under the surface I don’t believe they care about the other side’s feedback.

If they do, you say they're talking down to you. If they don't you say they're unprofessional. It seems like a carnival game where you lose no matter what.

I’d rather they didn’t engage at all. Or at least own their decisions in a way that says, “We’re going to do what we think is best." At least that way they’re not stringing people along for years.

And if they don't engage at all then they're "ignoring the player base". It's set up so that you guys have a grievance no matter what.

We're six years in. The Sims 4 is reaching the end of its development cycle, and the game is not going to be something that it isn't. At some point you're going to have to come to terms with the reality that the one stringing you along is you. If you're not happy with The Sims 4, more Sims 4 isn't going to change that.

"OEII1001;c-17639848" wrote:

"So_Money;c-17639845" wrote:

"OEII1001;c-17639829" wrote:

"So_Money;c-17639820" wrote:

"OEII1001;c-17639748" wrote:

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

I think that’s what bugs me about it. It’s like they’re reading answers from a How to Deal with Customers 101 textbook. It’s a bog-standard tactic to placate the other side, but under the surface I don’t believe they care about the other side’s feedback.

If they do, you say they're talking down to you. If they don't you say they're unprofessional. It seems like a carnival game where you lose no matter what.

I’d rather they didn’t engage at all. Or at least own their decisions in a way that says, “We’re going to do what we think is best." At least that way they’re not stringing people along for years.

And if they don't engage at all then they're "ignoring the player base". It's set up so that you guys have a grievance no matter what.

You certainly wouldn’t hear me saying that. And they’re already ignoring the player base. They’re just doing it while keeping people sweet with promises and understanding. Meanwhile they do whatever they please. What’s the difference?

"Simburian;c-17639753" wrote:
We have had adventures before in World Adventures for Sims 3 so it isn't new, neither is the advertising tie up for the benefit of both parties.

Latest Trailer is on YouTube....
https://www.youtube.com/watch?time_continue=7&v=oe5N_0TQOkM&feature=emb_logo

If this game pack has a quarter of the content that World Adventures has, it will be very robust, but I seriously doubt that it will. You really can't compare the two. WA has tombs and quite a few long stories, some that span over all the worlds, but it also has new traits, new lifetime wishes, three new worlds with corresponding skills and the ability to buy vacation homes there. There's reasons to go even if you don't want to adventure.

"So_Money;c-17639853" wrote:

"OEII1001;c-17639848" wrote:

"So_Money;c-17639845" wrote:

"OEII1001;c-17639829" wrote:

"So_Money;c-17639820" wrote:

"OEII1001;c-17639748" wrote:

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

I think that’s what bugs me about it. It’s like they’re reading answers from a How to Deal with Customers 101 textbook. It’s a bog-standard tactic to placate the other side, but under the surface I don’t believe they care about the other side’s feedback.

If they do, you say they're talking down to you. If they don't you say they're unprofessional. It seems like a carnival game where you lose no matter what.

I’d rather they didn’t engage at all. Or at least own their decisions in a way that says, “We’re going to do what we think is best." At least that way they’re not stringing people along for years.

And if they don't engage at all then they're "ignoring the player base". It's set up so that you guys have a grievance no matter what.

You certainly wouldn’t hear me saying that. And they’re already ignoring the player base. They’re just doing it while keeping people sweet with promises and understanding. Meanwhile they do whatever they please. What’s the difference?

They haven't made any promises. They didn't make a promise about toddlers, vampires, weather, etc. In fact, they've been very good about not sending those sorts of messages. But that hasn't stopped you all from inserting subtext into everything. That's where all of this comes from. You can see it right here. The forums are all aflame with people saying that she said things she didn't, that she was being unprofessional when she wasn't, and that her tone was condescending when that wasn't the case. What's more, you're calling it "useful feedback".

This is the sort of thing that I'm referring to when I say that this community has a corrosive effect on the soul. You're not listening, you're reacting, and you're railing against things that weren't said and promises that were never made. And the community thinks that it is righteous for doing so. It's cool if you're not into The Sims 4, but it isn't cool to argue against things that never were. That's not fair.

"OEII1001;c-17639862" wrote:

"So_Money;c-17639853" wrote:

"OEII1001;c-17639848" wrote:

"So_Money;c-17639845" wrote:

"OEII1001;c-17639829" wrote:

"So_Money;c-17639820" wrote:

"OEII1001;c-17639748" wrote:

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

I think that’s what bugs me about it. It’s like they’re reading answers from a How to Deal with Customers 101 textbook. It’s a bog-standard tactic to placate the other side, but under the surface I don’t believe they care about the other side’s feedback.

If they do, you say they're talking down to you. If they don't you say they're unprofessional. It seems like a carnival game where you lose no matter what.

I’d rather they didn’t engage at all. Or at least own their decisions in a way that says, “We’re going to do what we think is best." At least that way they’re not stringing people along for years.

And if they don't engage at all then they're "ignoring the player base". It's set up so that you guys have a grievance no matter what.

You certainly wouldn’t hear me saying that. And they’re already ignoring the player base. They’re just doing it while keeping people sweet with promises and understanding. Meanwhile they do whatever they please. What’s the difference?

They haven't made any promises. They didn't make a promise about toddlers, vampires, weather, etc. In fact, they've been very good about not sending those sorts of messages. But that hasn't stopped you all from inserting subtext into everything. That's where all of this comes from. You can see it right here. The forums are all aflame with people saying that she said things she didn't, that she was being unprofessional when she wasn't, and that her tone was condescending when that wasn't the case. What's more, you're calling it "useful feedback".

This is the sort of thing that I'm referring to when I say that this community has a corrosive effect on the soul. You're not listening, you're reacting, and you're railing against things that weren't said and promises that were never made. And the community thinks that it is righteous for doing so. It's cool if you're not into The Sims 4, but it isn't cool to argue against things that never were. That's not fair.

if someone feels she’s using a condescending tone/sounds unprofessional, that’s their right to feel that way. i don’t see an issue with people who take it as a condescending attitude - just because you say it wasn’t doesn’t make it true.

"fififoofoo2123;c-17639887" wrote:

"OEII1001;c-17639862" wrote:

"So_Money;c-17639853" wrote:

"OEII1001;c-17639848" wrote:

"So_Money;c-17639845" wrote:

"OEII1001;c-17639829" wrote:

"So_Money;c-17639820" wrote:

"OEII1001;c-17639748" wrote:

"Simpatsyann;c-17639729" wrote:
I thought she was completely professional. She’s the Executive Producer, not a community manager.

I thought that her response was textbook perfect. She stated that she understood their position, and then explained her position. One does not have to agree with her position, but her conduct was neither unprofessional or condescending.

I think that’s what bugs me about it. It’s like they’re reading answers from a How to Deal with Customers 101 textbook. It’s a bog-standard tactic to placate the other side, but under the surface I don’t believe they care about the other side’s feedback.

If they do, you say they're talking down to you. If they don't you say they're unprofessional. It seems like a carnival game where you lose no matter what.

I’d rather they didn’t engage at all. Or at least own their decisions in a way that says, “We’re going to do what we think is best." At least that way they’re not stringing people along for years.

And if they don't engage at all then they're "ignoring the player base". It's set up so that you guys have a grievance no matter what.

You certainly wouldn’t hear me saying that. And they’re already ignoring the player base. They’re just doing it while keeping people sweet with promises and understanding. Meanwhile they do whatever they please. What’s the difference?

They haven't made any promises. They didn't make a promise about toddlers, vampires, weather, etc. In fact, they've been very good about not sending those sorts of messages. But that hasn't stopped you all from inserting subtext into everything. That's where all of this comes from. You can see it right here. The forums are all aflame with people saying that she said things she didn't, that she was being unprofessional when she wasn't, and that her tone was condescending when that wasn't the case. What's more, you're calling it "useful feedback".

This is the sort of thing that I'm referring to when I say that this community has a corrosive effect on the soul. You're not listening, you're reacting, and you're railing against things that weren't said and promises that were never made. And the community thinks that it is righteous for doing so. It's cool if you're not into The Sims 4, but it isn't cool to argue against things that never were. That's not fair.

if someone feels she’s using a condescending tone/sounds unprofessional, that’s their right to feel that way. i don’t see an issue with people who take it as a condescending attitude - just because you say it wasn’t doesn’t make it true.

What was condescending about it?

The only answer that would placate people right now other than they're canceling release, which is not going to happen, is that the update is giving us tons of long widely requested stuff.

(Here's hoping!)

Anything else they say, even if they're prefectly polite (which I think they're being) is not going to change anyone's mind.

I do think the person saying "life simulation players want more related kind of content" is off. All of the EPs, all of the SPs and 5 out of 9 GPs have been reality-based. The past several packs have all been reality-based. Four packs not grounded in reality does count as a sprinkle of supernatural content. And that's fine. That's also why they're GPs and not EPs.

I've learned that family players count themselves as a completely different entity, as they don't believe packs like Dine Out or Get Famous appeal to them, and I get why -- there's not much for children to do in most packs, even in the occult ones (which annoys many occult players too). But you still can't deny that all those packs serve realistic gameplay and life simulation.

They may not be packs we enjoy even within our gameplay style, just like I don't enjoy Realm of Magic even though I love occults, but they are exactly that.

I just want bug fixes, and my Vampires ( even ones not being actively played) to act like Vampires, then I would be happy. Im not a huge fan of the new coming pack, but even after my own thoughts I had, others help me see other sides of waus to think about it, as they did with Knitting too.

I think that the gurus may try to listen but there is only so much they can do, its mostly all above them that is possibly responsible for what is being created, or fixed ( or not fixed as more often done) hope things improve, because overall I enjoy most of the game, when the parts I enjoy aren't broken.