How to issue a citation

Ugh, I hated that part. I tried to be a good cop and stop the fights from happening, little did I know that you actually had to have a fight start in order to write a citation. It took forever, almost my Sims whole work shift in order to finally get one written down. But once you see a fight break out or something like that, then the citation thing pops up. Don't try to calm them down like I was. :)