Issues with stairs?

What I have found that works is to go into build mode, and delete a single section of fencing from the upper level where the top of the stairs go to. When you do this you should see some grey flooring appear. Delete that, and replace the section of fencing you deleted. After doing this I find my sims can once again go upstairs.

Move the stairs or delete them completely. A fence will appear on the landing. Delete the part of the fence where the stairs connect at the top. Delete the flooring if it appeared. Place new stairs. Remember to never use auto-fence/walls when building so you don't run into this problem again. And you will find that the lots created by Maxis have this problem and will need fixing.

The problem with removing the stairs is that I can't put them back if they are not the plain straight stairs. Sometimes there is not enough room on the property to place and rotate them without deleting the furniture. And by that point, I may as well just bulldoze everything and start over.

@telemwill - if you can place the plain stairs, place them and then pick the stairs you want and place them over the stairs. They will turn into the new stairs.

"Mstybl95;c-17858466" wrote:
@telemwill - if you can place the plain stairs, place them and then pick the stairs you want and place them over the stairs. They will turn into the new stairs.

Usually they won't fit unless you can rotate them. I probably need to find an empty lot and just practice. I am so bad with stairs. I can place them ok if they haven't been rotated.

Stairs have been broken since forever and if the recent laundry list is anything to go off then they are not getting fixed anytime soon.

"telemwill;c-17858462" wrote:
The problem with removing the stairs is that I can't put them back if they are not the plain straight stairs. Sometimes there is not enough room on the property to place and rotate them without deleting the furniture. And by that point, I may as well just bulldoze everything and start over.

When I run into this problem I usually add a temporary basement room where I can make the stairs into the shape and/or rotation I need, then move them to where they're supposed to go. Afterward I delete the basement room unless I decide to keep it for some reason.

With how common and old this issue is maybe should just pin this thread

"VeeDub;c-17858488" wrote:

"telemwill;c-17858462" wrote:
The problem with removing the stairs is that I can't put them back if they are not the plain straight stairs. Sometimes there is not enough room on the property to place and rotate them without deleting the furniture. And by that point, I may as well just bulldoze everything and start over.

When I run into this problem I usually add a temporary basement room where I can make the stairs into the shape and/or rotation I need, then move them to where they're supposed to go. Afterward I delete the basement room unless I decide to keep it for some reason.

Well,duh! Why didn't I think of that. Thank you for your suggestion! I will definitely try that.

Here is the reported bug on Answer HQ: https://answers.ea.com/t5/Bug-Reports/WORKAROUND-Open-staircase-cause-routing-failures/td-p/9716427 It happened with the platform update so open stairs have been broken since November last year.

There are workarounds but be careful because they often involve removing the room that the stairs are connecting to, so you have an area with walls instead. It will look the same but removing rooms in your build could cause issues like roof pieces showing up or other things.