https://forums.thesims.com/en_US/discussion/974004/new-simmers-welcome-community-s-tips-tricks-to-get-started/p27
This thread is used by new users to ask questions a lot, and there are a few experienced users who pop in to answer questions. What would you want to do differently with a new thread? Just to be a more obvious place to ask questions? Also have an updated list of tips/tricks/FAQs in the first post?
Edit: According to the first post in that thread, it was meant to be used for exactly what you are proposing:
"EA_Mai;d-974004" wrote:
To all of you who are new to The Sims: read, enjoy, and welcome to the party! You can also ask your gameplay questions in this thread - no question is too basic, we have all been there. No judgement here! :)
Perhaps the thread just needs to be renamed and pinned to make it clear that it is the place to ask questions?