Origin app

"ignominiusrex;c-18215992" wrote:

"Atreya33;c-18215635" wrote:

"JaiSea;c-18215626" wrote:
I finally gave in and downloaded the app since I figured I'd have to sooner or later. What I didn't realize is it would uninstall Origin and not give me all the games I had in Origin. I've lost all my games other than Sims 3 and 4. I really don't care too much about most of them, but I had all The Sims stories ones, Sims Medieval and most importantly... Sims 2. :(

Sims medieval should still be there. If you had the sims ultimate collection that was given on origin in the past, then that should be in the EA app as well. If you had Sims 2 on disc, then you should be able to play without origin anyway. Sims 2 ultimate collection and Sims medieval appeared in the EA app right where they should be for me. Sims 2 did have the wrong icon though. It said sims deluxe instead of ultimate edition but the game was complete with all packs. I don't know about other games but as far as I am aware they should transfer too. If they don't show up you should try to contact someone on the bug forum.

Thanks for that. I do have Medieval and it shows up, and of course Sims2 won't show up through EA for any US users but that's not due to any bug, it's because Sims2 has not been supported or sold by EA to users on the US now, as has been the case for years, sadly.

"Atreya33;c-18215635" wrote:

"JaiSea;c-18215626" wrote:
I finally gave in and downloaded the app since I figured I'd have to sooner or later. What I didn't realize is it would uninstall Origin and not give me all the games I had in Origin. I've lost all my games other than Sims 3 and 4. I really don't care too much about most of them, but I had all The Sims stories ones, Sims Medieval and most importantly... Sims 2. :(

Sims medieval should still be there. If you had the sims ultimate collection that was given on origin in the past, then that should be in the EA app as well. If you had Sims 2 on disc, then you should be able to play without origin anyway. Sims 2 ultimate collection and Sims medieval appeared in the EA app right where they should be for me. Sims 2 did have the wrong icon though. It said sims deluxe instead of ultimate edition but the game was complete with all packs. I don't know about other games but as far as I am aware they should transfer too. If they don't show up you should try to contact someone on the bug forum.

Thank you for being so helpful ? and my Medieval does show up. Of course sims2 hasn't been sold or supported by EA in the US for years now, sadly, so it's not a bug for US users not to be able to see it.

I think progress is being made on the store content in sims3 with the EA app because I see most of mine now, though having to reinstall each time is annoying. At least it installs fast.

I am still hoping to buy some worlds that are still for sale on the sims3 store but don't show up on the ea app in the section for sims3 add ons, but want to find out if other people see those in their game after purchase, despite not seeing them on the EA app.

Am optimistic.

I live in the US and TS2 shows up in the EA app for me, but it shows up as Double Deluxe and not the UC. EA_Cade said that they are looking into the issue about why that is. Plus I can't download it to my new PC as it tells me that I need a copy of TS2 already installed on it. But when I've tried to install my base game using my external cd drive, it tells me that it was blocked and that I need to get with the PC's Administrator. But the Local User and Groups folder isn't in there as I need to add another user on my PC to make it work. I guess I will either try it again later or just wait for EA to get the TS2 file fixed.

Also, EA_Cade said that they are also looking into why TS2 has a zip file instead of a normal game install.

https://forums.thesims.com/en_US/discussion/1005204/ea-app-required-now#latest

"EA_Cade;c-18211028" wrote:
No worries at all.

We are also currently looking for EA app error reports ID's for the issues players were seeing with Sims 2 Ultimate Collection showing as Double Deluxe or as a ZIP file instead of the normal game install.

Additionally, we are also seeking report ID's for players having issues with the Sims 3 store content not installing.

If you can provide these ID's (or any other issues) please report them on Answers HQ here so that hopefully we can get these errors corrected before migrations are resumed in the future.