I disabled all mods just to make sure that had nothing to do with it, but prior to updating origin today, my game worked fine, and immediately after, I can't use the keyboard arrow keys to zoom in or out. I also can't use first person camera (shift tab). It just doesn't work.It makes my game unplayable, it's like trying to play with a console game with a broken controller with serious stick drift and certain buttons not responding.Anyone else? Sure hoping this gets fixed soon. :(

Have you reported to Answer Headquarters?https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en

Updates overwrite the camera.ini and several other of the default configuration files. (I know this because I customize mine and have to always replace them again with the edited ones). Sounds like for you they got messed up or something in the process.Have you tried a game repair and restart?Also, try disabling the Origin overlay for The Sims 4. For me, it causes issues and this Origin updated did re-enable it.

@ignominiusrex In Origin, go to your "My Game Library" and right click on the game, then select "Game Properties" and then un-check the box for "Enable Origin In Game for..."

@Ignominiusrex Be advised it also disables the gallery and stuff. I just re-enable it when I want to use the gallery and to get Sims Delivery express updates, etc. My game plays better with it disabled though, so I leave it disabled the rest of the time.Edit: Turns out that is a different setting that I also use which disables the gallery.

"Stormkeep;c-18074920" wrote:@Ignominiusrex Be advised it also disables the gallery and stuff. I just re-enable it when I want to use the gallery and to get Sims Delivery express updates, etc. My game plays better with it disabled though, so I leave it disabled the rest of the time.I do it under origin's settings and I can still use the gallery. The origin settings will turn off for all origin games though.

Origin update broke keyboard zoom and 1st person view?

24 Replies

simgirl1010
Hero
4 years ago
Have you reported to Answer Headquarters?

https://answers.ea.com/t5/The-Sims-4/ct-p/the-sims-4-en
JaggidEdje
4 years ago
Updates overwrite the camera.ini and several other of the default configuration files. (I know this because I customize mine and have to always replace them again with the edited ones). Sounds like for you they got messed up or something in the process.

Have you tried a game repair and restart?

Also, try disabling the Origin overlay for The Sims 4. For me, it causes issues and this Origin updated did re-enable it.
ignominiusrex
4 years ago
Thank you both for replying!

"Stormkeep;c-18074882" wrote:
Updates overwrite the camera.ini and several other of the default configuration files. (I know this because I customize mine and have to always replace them again with the edited ones). Sounds like for you they got messed up or something in the process.

Have you tried a game repair and restart?

Also, try disabling the Origin overlay for The Sims 4. For me, it causes issues and this Origin updated did re-enable it.

How do you disable the Origin overlay, then?
JaggidEdje
4 years ago
@ignominiusrex In Origin, go to your "My Game Library" and right click on the game, then select "Game Properties" and then un-check the box for "Enable Origin In Game for..."
ignominiusrex
4 years ago
Thanks! ?
JaggidEdje
4 years ago
@Ignominiusrex Be advised it also disables the gallery and stuff. I just re-enable it when I want to use the gallery and to get Sims Delivery express updates, etc. My game plays better with it disabled though, so I leave it disabled the rest of the time.
Edit: Turns out that is a different setting that I also use which disables the gallery.
DragonAge_300905
Seasoned Ace
4 years ago
"Stormkeep;c-18074920" wrote:
@Ignominiusrex Be advised it also disables the gallery and stuff. I just re-enable it when I want to use the gallery and to get Sims Delivery express updates, etc. My game plays better with it disabled though, so I leave it disabled the rest of the time.

I do it under origin's settings and I can still use the gallery. The origin settings will turn off for all origin games though.
JaggidEdje
4 years ago
"DragonAge_300905;c-18074959" wrote:
"Stormkeep;c-18074920" wrote:
@Ignominiusrex Be advised it also disables the gallery and stuff. I just re-enable it when I want to use the gallery and to get Sims Delivery express updates, etc. My game plays better with it disabled though, so I leave it disabled the rest of the time.

I do it under origin's settings and I can still use the gallery. The origin settings will turn off for all origin games though.

Yah, I use the overlay in some other games. Plus, I find the game has better performance with the whole kit and kaboodle disabled. I don't generally use the gallery "every day" though; if I did I'd be less inclined to disable Origin In Game completely.
ignominiusrex
4 years ago
"Stormkeep;c-18074972" wrote:
"DragonAge_300905;c-18074959" wrote:
"Stormkeep;c-18074920" wrote:
@Ignominiusrex Be advised it also disables the gallery and stuff. I just re-enable it when I want to use the gallery and to get Sims Delivery express updates, etc. My game plays better with it disabled though, so I leave it disabled the rest of the time.

I do it under origin's settings and I can still use the gallery. The origin settings will turn off for all origin games though.

Yah, I use the overlay in some other games. Plus, I find the game has better performance with the whole kit and kaboodle disabled. I don't generally use the gallery "every day" though; if I did I'd be less inclined to disable Origin In Game completely.

I did this, unclicked the box on it and on my other games while I was at it, hit save each time. Re-opened my Sims4. The gallery was there as usual, and the zoom in/zoom out and shift-tab still didn't work, only this time, shift-tab, instead of doing nothing, caused me to zoom out rapidly with a little car symbol on my cursor.

Sigh. I guess I'll move my saves file to the desktop, and do a game repair? Fingers crossed.
JaggidEdje
4 years ago
good luck. I know how frustrating it is to have this kind of issue.

I can tell you that I did update Origin today, and am not experiencing the issues you describe. So there's hope. :)