"ml105;14578039" wrote:
me too i tried everything and i don't have any cc
Hello @ml105.
Although you don't have cc in your game, do you have mods in your game? If you do, move your mods folder to the desktop. Then start the game and test to see if the issue is still there.
Repairing the game may help. To do that, right click on the sims 4 picture in Origin and click repair.
Try resetting your sims 4 folder and see if that helps. To do that, move your sims 4 folder ( that is in Documents -Electronic Arts - then the sims 4 folder is there ) to the desktop. Then start the game, and a new sims 4 folder will be generated. Exit the game and then add back the "options.ini" file and the "saves" , "screenshots" "tray" "custom music " and "mods" folders from the desktop sims 4 folder to the new sims 4 folder, replacing the new generated file/ folders with the old file/folders.
Try starting a new save game and test to see if the same issues are occurring in that save game as well.