I find it difficult not to be cynical about this topic.
My view is that EA is a corporate entity and as such their primary purpose is to make money for their investors, therefore, everything they do (to a large extent) is about achieving that end. However, corporations are also made up of people. So, I'll give them the benefit of the doubt for a moment and add a few thoughts on this topic for consideration. So, to the point...
I agree that the goal of increasing tolerance for diversity, inculsivity and proper representation in society in general and in the game specifically is a laudable one. However, I'm not certain this is truly possible.
Firstly, how do you determine what's a fair level of representation for the content in the game? Is it based on worldwide global statistics of race and diversity, or is it instead based on the population of the US, if it's the latter then it will not be truly representative.
Being truly inclusive also means including groups that are not socially embraced.
In addition, it has been mentioned on several other threads that there are several huge groups of people worldwide who are not currently represented at all in the game, e.g. disabilities and the chronically sick, but there are also endless other smaller groups, with smaller voices that are also completely overlooked. With such obvious omissions and lack of clarity on the standards applied, one could reasonably conclude that EA's idea of inclusivity is really not that inclusive.
Another problem with this situation is that when the resources necessary for creating new and fresh gameplay (it is a game after all and not a fashion simulator) are obviously lacking and when even the maintainance of older gameplay mechanics is not properly achieved, it creates discontentment and resentment that lead to even more division between different groups. Given the limited time/resources available for making additional packs (to ensure that the game remains profitable) I don't think it's likely that this iteration of the Sims will ever be truly inclusive, so EA is making promises that it can't possibly keep.
I don't have any answers for these difficult issues, but I will say that ideally the process of promoting inclusivity and diversity should be organic.
