I recently got this pack and did not have any issues with my butler. The only thing I have an issue with is that it states you have them FOREVER, yet my Sims went to the gym and when they came back, the butler was gone and a new guy was there. I do not have a notification that he quit and they talked to him all the time. He did what he was supposed to and I had them praise him a lot. I am not sure why he is listed as a friend now and I have a new butler. Do they go on vacation and come back, or is it old news that they are with you forever? I am very confused now since he was not with them for a long time. Does anyone have an insight to this? I cannot find a thread or anything online about it, they all say the only way they leave is they quit or get fired or die. Any info would be helpful! Thank you!