I recently bought Sims 4 Glamours Life almost exclusively for the butlers. But I’m already over them! You can only control them by finding them somewhere on your lot (presume it’s a big lot, that’s why you got a butler) and then you have to click to ring the bell, then click again to assign a task, which they will do only somewhat well (my foodie Sim did NOT appreciate her butler’s cooking when the meal was finally prepared), and you can’t queue tasks so the timing is almost always off (as in - I could have cooked this meal/cleaned up myself faster and my sim had probably already started doing it anyway). What’s the point!? I fired two of my butlers that I was so excited about already and moved back in their live-in nannies who I created in CAS to take care of their households and who I can control completely, max out necessary skills, dress in an apron, and queue tasks. Any videos saying that butlers are helpful is pure propoganda/marketing. Not worth it. Keep your maid service/nannies and call it a day.