Are You afraid to buy Get Famous still? Why?Below is help for some recent chats & questions. We may want to discuss to feel better about buying our next pack.a chat from EA's helperIt seems that you have contacted us today as you wanted to know if you could buy from CDkeys.com for our Sims Games for Origin.Is that correct?AkashI will check that for you quickly.Stormsviewty, this will be posted on the Sims forum as well they askedAkashStormsview there are no issues with the retailer you have mentioned.AkashPlease check the Link below for the most updated information on that:- https://help.ea.com/en-in/help/faq/where-to-buy-ea-games-v2/AkashThough I could not comment on any offers & promotions by the third party retailers.

I wonder why the EA Chat staff member said there’s no issue with CDKeys when a SimGuru has said EA doesn’t approve and accounts could be locked if they buy from there. I’m currently looking for a refund from CDKeys and I want to buy it on Amazon or Origin instead now.

"IrishSimmer21;c-16812962" wrote:I wonder why the EA Chat staff member said there’s no issue with CDKeys when a SimGuru has said EA doesn’t approve and accounts could be locked if they buy from there. I’m currently looking for a refund from CDKeys and I want to buy it on Amazon or Origin instead now.Because EA chat honestly knows very little and I would never rely on them for advice.

"xamira99;c-16813084" wrote:"IceyJ;c-16813065" wrote:"IrishSimmer21;c-16812962" wrote:I wonder why the EA Chat staff member said there’s no issue with CDKeys when a SimGuru has said EA doesn’t approve and accounts could be locked if they buy from there. I’m currently looking for a refund from CDKeys and I want to buy it on Amazon or Origin instead now.Because EA chat honestly knows very little and I would never rely on them for advice.But, I think the EA staffs (I'm referring to the support staffs) are very knowledgeable and should know the product very well in order to give us any advices, so that is why they are there for us.. I rely on their information because we can have a copy of the chat transcript (which I always do in any services that I have in any sectors) and use that as our proof. On the other hand, anyone can delete the twitter, unless, it has been saved by someone as a proof of the confirmation. Plus, if the account has been locked, we can't get the Guru to unlock it right? We need to get the EA support staff to do it for us... :) While, to purchase the products from any sources is totally depending on us because there are always disclaimers whenever we purchased from any sites or basically anywhere. Yes, it would be nice if the support staff was very knowledgeable about the product but that's not always the case. If they don't know the answer to something, they'll Google it or take a best guess. CS agents read from a script and sometimes lead people astray with misinformation. That doesn't mean they're always wrong, but I'd be very careful about taking their word as gospel.

I usually wait for a sale. Especially with the holidays coming up. Im banking on a black friday sale or something similar. Only waiting a few weeks can get you a better deal!

They probably say they don't support it because issues can happen between you and that seller. Or you could be given wrong info from that seller. It's not up to EA to smooth those issues that could happen out. It isn't up to them to advise you on if something goes wrong. If the key is wrong for instance you have no call to complain to them... you go back and deal with who you purchased it from. Not supported doesn't mean it won't work it means they don't have to get involved if it doesn't for some reason. It means their support doesn't have intervene or "support" you with problems.

Worrying where to buy your next Pack, or are you afraid to buy Sims 4 Get Famous? Why?

24 Replies

stormsview
7 years ago

Trusted retailers What do the link say? I found a link. from EA. But I am still afraid to buy?

Spoiler
This list of third-party websites or companies is for informational purposes only. EA assumes no responsibility with respect to the selection, performance, and use of information or products found on these or other third-party retailers and websites.

Worldwide

Valve/Steam
Asia

Amazon Japan
Europe

Amazon France
Amazon Germany
Amazon UK
Game UK
GameStop EU
North America

Amazon
Best Buy
GameStop
Target
Walmart
_____________________________

WHAT ABOUT OTHER PC DIGITAL RETAILERS?
Purchasing EA PC digital games from unauthorized sellers holds a variety of risks. The following information can help you protect your account and yourself.

Our games are sold at various online and in-store retailers across the world, but there may be some risks involved with purchasing from some unauthorized retailers including putting your account and personal information in danger.

At best, you might receive the wrong product or language version of a game you buy.
At worst, unauthorized websites may be phishing for your EA Account or payment information. This can result in losing access to your account or fraudulent activity happening to your payment details.
Additionally, any illegally obtained games and Product Codes will be disabled by us, and access to the product will be lost
stormsview
7 years ago

I was afraid to buy my new car. But I bought it, And I love it, and I will buy Sims 4 Get Famous, I have no intentions on Missing out on Get Famous. I just know it's going to be great :) . So afraid? not anymore.
My plan is not to get caught up in a lot of negativity. Sure some things need fixing, but my game works very well. I hope it stays that way.

As for this style game Sims is number one for me.
If your looking for beautiful homes for Get Famous just check out the gallery.
SimsFan19922015
Seasoned Veteran
7 years ago
I wonder why the EA Chat staff member said there’s no issue with CDKeys when a SimGuru has said EA doesn’t approve and accounts could be locked if they buy from there. I’m currently looking for a refund from CDKeys and I want to buy it on Amazon or Origin instead now.
janyses
Seasoned Ace
7 years ago
"IrishSimmer21;c-16812962" wrote:
I wonder why the EA Chat staff member said there’s no issue with CDKeys when a SimGuru has said EA doesn’t approve and accounts could be locked if they buy from there. I’m currently looking for a refund from CDKeys and I want to buy it on Amazon or Origin instead now.

Because EA chat honestly knows very little and I would never rely on them for advice.
x4m1r4
7 years ago
"IceyJ;c-16813065" wrote:
"IrishSimmer21;c-16812962" wrote:
I wonder why the EA Chat staff member said there’s no issue with CDKeys when a SimGuru has said EA doesn’t approve and accounts could be locked if they buy from there. I’m currently looking for a refund from CDKeys and I want to buy it on Amazon or Origin instead now.

Because EA chat honestly knows very little and I would never rely on them for advice.

But, I think the EA staffs (I'm referring to the support staffs) are very knowledgeable and should know the product very well in order to give us any advices, so that is why they are there for us.. I rely on their information because we can have a copy of the chat transcript (which I always do in any services that I have in any sectors) and use that as our proof. On the other hand, anyone can delete the twitter, unless, it has been saved by someone as a proof of the confirmation. Plus, if the account has been locked, we can't get the Guru to unlock it right? We need to get the EA support staff to do it for us... :)

While, to purchase the products from any sources is totally depending on us because there are always disclaimers whenever we purchased from any sites or basically anywhere.
janyses
Seasoned Ace
7 years ago
"xamira99;c-16813084" wrote:
"IceyJ;c-16813065" wrote:
"IrishSimmer21;c-16812962" wrote:
I wonder why the EA Chat staff member said there’s no issue with CDKeys when a SimGuru has said EA doesn’t approve and accounts could be locked if they buy from there. I’m currently looking for a refund from CDKeys and I want to buy it on Amazon or Origin instead now.

Because EA chat honestly knows very little and I would never rely on them for advice.

But, I think the EA staffs (I'm referring to the support staffs) are very knowledgeable and should know the product very well in order to give us any advices, so that is why they are there for us.. I rely on their information because we can have a copy of the chat transcript (which I always do in any services that I have in any sectors) and use that as our proof. On the other hand, anyone can delete the twitter, unless, it has been saved by someone as a proof of the confirmation. Plus, if the account has been locked, we can't get the Guru to unlock it right? We need to get the EA support staff to do it for us... :)

While, to purchase the products from any sources is totally depending on us because there are always disclaimers whenever we purchased from any sites or basically anywhere.

Yes, it would be nice if the support staff was very knowledgeable about the product but that's not always the case. If they don't know the answer to something, they'll Google it or take a best guess. CS agents read from a script and sometimes lead people astray with misinformation. That doesn't mean they're always wrong, but I'd be very careful about taking their word as gospel.
x4m1r4
7 years ago
"IceyJ;c-16813093" wrote:
"xamira99;c-16813084" wrote:
"IceyJ;c-16813065" wrote:
"IrishSimmer21;c-16812962" wrote:
I wonder why the EA Chat staff member said there’s no issue with CDKeys when a SimGuru has said EA doesn’t approve and accounts could be locked if they buy from there. I’m currently looking for a refund from CDKeys and I want to buy it on Amazon or Origin instead now.

Because EA chat honestly knows very little and I would never rely on them for advice.

But, I think the EA staffs (I'm referring to the support staffs) are very knowledgeable and should know the product very well in order to give us any advices, so that is why they are there for us.. I rely on their information because we can have a copy of the chat transcript (which I always do in any services that I have in any sectors) and use that as our proof. On the other hand, anyone can delete the twitter, unless, it has been saved by someone as a proof of the confirmation. Plus, if the account has been locked, we can't get the Guru to unlock it right? We need to get the EA support staff to do it for us... :)

While, to purchase the products from any sources is totally depending on us because there are always disclaimers whenever we purchased from any sites or basically anywhere.

Yes, it would be nice if the support staff was very knowledgeable about the product but that's not the case. If they don't know the answer to something, they'll Google it or take a best guess. CS agents read from a script and very often lead people astray with misinformation. That doesn't mean they're always wrong, but I'd be very careful about taking their word as gospel.

Then, they are not fit to be the EA support staffs unless that is one of their SOP... And they have to be aware that anything is being recorded. Not that I don't want to take the Guru's words... but, I'm sure it is not in their job description to tell us that our subscription/account has been terminated or about the reliable sources to purchase the products. Although, they can do that out of their concern. By now, EA should acknowledge that the players prefer to purchase from a third party, because the prices currently offered are not equal to the value that they get.. or simply just because we want to have a better deal, like myself.

Even if the EA support staffs have to read from the script.. then, it is from the EA itself.. :) And same goes with the Guru's words, we have to be careful not to take their word as gospel too.. I kinda hate that we are, or me personally been scared about to doing anything. I have been dealing a lot with the support staffs, from Apple, O2, Amazon, eBay, Game, banks, many more... and they are the sources that I can rely on if I want to get help or support on my purchase or product..TBH, I never experienced any misinformed or unreliable sources from any of the help that I get from any support staffs... although most of the time, the support staffs are from the outsource companies, and my apologies if you encounter any bad experience before.
SimsFinest1
7 years ago
I usually wait for a sale. Especially with the holidays coming up. Im banking on a black friday sale or something similar. Only waiting a few weeks can get you a better deal!
Hermitgirl
Seasoned Ace
7 years ago
They probably say they don't support it because issues can happen between you and that seller. Or you could be given wrong info from that seller. It's not up to EA to smooth those issues that could happen out. It isn't up to them to advise you on if something goes wrong. If the key is wrong for instance you have no call to complain to them... you go back and deal with who you purchased it from.
Not supported doesn't mean it won't work it means they don't have to get involved if it doesn't for some reason. It means their support doesn't have intervene or "support" you with problems.
kaeyresky
7 years ago
I wouldn't trust an EA chat rep. Anyone purchasing from a non-trusted retailer should be aware of the risk involved. People have in the past had their games removed from their accounts because the codes they received were fraudulent. I'm not saying whether or not to do it, just to be aware of the potential risk.