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LAUNOZELLA0628's avatar
10 months ago

cas won't open

my cas gets stuck on a white screen and won't open, the better exceptions mod doesn't tell me what the issue is either ☹️

5 Replies

  • @luthienrising also, here's the report:

    <?xml version="1.0" ?>
    <root>
    <report>
    <version>2</version>
    <sessionid>71299a57a99d2178672a68a7</sessionid>
    <type>desync</type>
    <sku>ea.maxis.sims4_64.15.pc</sku>
    <createtime>2024-11-05 18:53:22</createtime>
    <buildsignature>Local.Unknown.Unknown.1.110.294.1020-1.300.000.195.Release</buildsignature>
    <categoryid>(AS)olympus.gui.buttons::Button</categoryid>
    <desyncid>71299a57a99d2178672a68a7</desyncid>
    <systemconfig/>
    <screenshot/>
    <desyncdata>ReferenceError: Error #1069: Property Icon not found on [object TraitsStaticData] and there is no default value.
    at olympus.gui.buttons::Button/Draw()
    at widgets.CAS.AgeGender::AgeGenderPane/RefreshWalkStyleData()
    at widgets.CAS.AgeGender::AgeGenderPane/SetSimInfo()
    at widgets.CAS.AgeGender::AgeGenderPane/OnAgeGenderPanelAddedToStage()
    at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
    rtim=22542
    Client Session Time: 197.32
    Num Save Errors: 0
    Num Load Errors: 0
    Current Game State: 0x96d01090
    LoadingScreenActiveFlag: 1
    Origin Version: 13,329,0,5842
    Modded: True
    SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1060 6GB 32.0.15.6094, GUID: 96D00003-F4AB-11EA-B7B8-FBBEC1E0E7B8
    </desyncdata>
    </report>
    <report>
    <version>2</version>
    <sessionid>71299a57a99d2178672a68a7</sessionid>
    <type>desync</type>
    <sku>ea.maxis.sims4_64.15.pc</sku>
    <createtime>2024-11-05 18:53:22</createtime>
    <buildsignature>Local.Unknown.Unknown.1.110.294.1020-1.300.000.195.Release</buildsignature>
    <categoryid>(AS)olympus.gui.buttons::Button</categoryid>
    <desyncid>71299a57a99d2178672a68a7</desyncid>
    <systemconfig/>
    <screenshot/>
    <desyncdata>ReferenceError: Error #1069: Property Icon not found on [object TraitsStaticData] and there is no default value.
    at olympus.gui.buttons::Button/Draw()
    at widgets.CAS.AgeGender::AgeGenderPane/RefreshWalkStyleData()
    at widgets.CAS.AgeGender::AgeGenderPane/SetSimInfo()
    at widgets.CAS.AgeGender::CASAgeGenderPaneMain/UpdateFieldsWithSimInfo()
    at olympus.core.widget::WidgetBase/Initialize()
    at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
    rtim=22544
    Client Session Time: 197.32
    Num Save Errors: 0
    Num Load Errors: 0
    Current Game State: 0x96d01090
    LoadingScreenActiveFlag: 1
    Origin Version: 13,329,0,5842
    Modded: True
    SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1060 6GB 32.0.15.6094, GUID: 96D00003-F4AB-11EA-B7B8-FBBEC1E0E7B8
    </desyncdata>
    </report>
    </root>
  • luthienrising's avatar
    luthienrising
    Hero+
    10 months ago

    @LAUNOZELLA0628 Try this:

    1. Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop, or rename it
    2. Run a Game Repair
    3. Launch Sims 4 and see if that works

    If not, please let me know if you're on PC or Mac.

    If it does, you can start putting your old Saves etc. into the newly created folders.

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