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LAUNOZELLA0628's avatar
LAUNOZELLA0628
10 months ago

cas won't open

my cas gets stuck on a white screen and won't open, the better exceptions mod doesn't tell me what the issue is either ☹️
LAUNOZELLA0628's avatar
LAUNOZELLA0628
10 months ago
@luthienrising also, here's the report:

<?xml version="1.0" ?>
<root>
<report>
<version>2</version>
<sessionid>71299a57a99d2178672a68a7</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2024-11-05 18:53:22</createtime>
<buildsignature>Local.Unknown.Unknown.1.110.294.1020-1.300.000.195.Release</buildsignature>
<categoryid>(AS)olympus.gui.buttons::Button</categoryid>
<desyncid>71299a57a99d2178672a68a7</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>ReferenceError: Error #1069: Property Icon not found on [object TraitsStaticData] and there is no default value.
at olympus.gui.buttons::Button/Draw()
at widgets.CAS.AgeGender::AgeGenderPane/RefreshWalkStyleData()
at widgets.CAS.AgeGender::AgeGenderPane/SetSimInfo()
at widgets.CAS.AgeGender::AgeGenderPane/OnAgeGenderPanelAddedToStage()
at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
rtim=22542
Client Session Time: 197.32
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 13,329,0,5842
Modded: True
SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1060 6GB 32.0.15.6094, GUID: 96D00003-F4AB-11EA-B7B8-FBBEC1E0E7B8
</desyncdata>
</report>
<report>
<version>2</version>
<sessionid>71299a57a99d2178672a68a7</sessionid>
<type>desync</type>
<sku>ea.maxis.sims4_64.15.pc</sku>
<createtime>2024-11-05 18:53:22</createtime>
<buildsignature>Local.Unknown.Unknown.1.110.294.1020-1.300.000.195.Release</buildsignature>
<categoryid>(AS)olympus.gui.buttons::Button</categoryid>
<desyncid>71299a57a99d2178672a68a7</desyncid>
<systemconfig/>
<screenshot/>
<desyncdata>ReferenceError: Error #1069: Property Icon not found on [object TraitsStaticData] and there is no default value.
at olympus.gui.buttons::Button/Draw()
at widgets.CAS.AgeGender::AgeGenderPane/RefreshWalkStyleData()
at widgets.CAS.AgeGender::AgeGenderPane/SetSimInfo()
at widgets.CAS.AgeGender::CASAgeGenderPaneMain/UpdateFieldsWithSimInfo()
at olympus.core.widget::WidgetBase/Initialize()
at olympus.core::LayoutManager/LoadWidgetCompleteHandler()
rtim=22544
Client Session Time: 197.32
Num Save Errors: 0
Num Load Errors: 0
Current Game State: 0x96d01090
LoadingScreenActiveFlag: 1
Origin Version: 13,329,0,5842
Modded: True
SystemInfo: Windows 10 10.0.19045 GPU: NVIDIA GeForce GTX 1060 6GB 32.0.15.6094, GUID: 96D00003-F4AB-11EA-B7B8-FBBEC1E0E7B8
</desyncdata>
</report>
</root>
  • luthienrising's avatar
    luthienrising
    Hero+
    10 months ago

    @LAUNOZELLA0628 Try this:

    1. Drag your whole Sims 4 folder from Document > Electronic Arts to your desktop, or rename it
    2. Run a Game Repair
    3. Launch Sims 4 and see if that works

    If not, please let me know if you're on PC or Mac.

    If it does, you can start putting your old Saves etc. into the newly created folders.

    • LAUNOZELLA0628's avatar
      LAUNOZELLA0628
      10 months ago
      @luthienrising i found the issue!! it was either the dark mode ui OR the more preferences mod, but thank you so much for the help!!

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