Error code 123: 259a6556: 5e24aec7
Hi everyone ! I currently have a pop up of a error code when i want to play with my current family. Can someone please help me fix it ? I can’t play at all :( !! I do have mods
Forum Discussion
I was planning on playing the Sims today, but it decided otherwise. I opened The Sims, selected my save, chose my world/area, selected my household, and then attempted to hit play. There would be a load screen for a while, and then it would glitch back to the screen where I would select which world/area. Eventually, it would display an error code pop-up saying: "The game failed to load. Error Code:123:259a6556:5e24aec7. It is recommended that you relaunch the game."
The first time I restarted my game, I followed the same process and got the same message. Then I restarted my Mac, restarted the game again, etc, with no change. So I closed the game but EA didn't say the game needed an update so I hit the repair button a couple of times (not knowing it was always there lol), hoping that would fix it. Then I got my dad involved (25+ years in game and tech industries), and after a while, we came to the conclusion that I would uninstall the game and then save my saves, mods, and tray folder (households/lots/rooms/etc) separately and then add them back into the game later.
I removed my data from my old Sims, uninstalled the game, restarted everything, and then reinstalled the game. I came back when it was installed and checked to see if it was working (just by starting it up, assuming it's playable without my additives?) and then exited the game to add my mods and such. After adding them to their respective folders, I reopened the game and tried to play my save to no avail. And now I'm unsure what to do.
Additionally, I know it's not my household because I can't even play a new household both before and have I reinstalled the game
If anyone has any advice I'm willing to try it- I hope its not my saves/mods/and tray because I really don't want to lose all by data just because it had to update? Is anyone else having this problem?
could you provide the info asked here: Error code 123: 259a6556: 5e24aec7. | EA Forums - 12397425
Hey crinrict I just noticed your reply
I deleted four LastException files and tried to start my game. After multiple attempts I wasn't even getting my error code anymore- anyway I got a new LastException file and here is what it says:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>65f993a4a69ffa4968b77a24</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2025-09-02 19:13:52</createtime><buildsignature>Local.Unknown.Unknown.1.117.227.1230-1.200.000.673.Release</buildsignature><categoryid>asm.py:378</categoryid><desyncid>65f993a4a69ffa4968b77a24</desyncid><systemconfig/><screenshot/><desyncdata>[manus] Error during initialization of service tuning_instance_manager. This will likely cause additional errors in the future. (TypeError: ASM key is not of instance str or ResourceKey) Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Server\postures\posture_animation_data.py", line 295, in get_supported_postures_gen File "T:\InGame\Gameplay\Scripts\Server\animation\asm.py", line 128, in create_asm File "T:\InGame\Gameplay\Scripts\Server\animation\asm.py", line 378, in __init__ TypeError: ASM key is not of instance str or ResourceKeyrtim=0 ClientInfo isn't here</desyncdata></report>
</root>
Any futher advice is appreciated.do you have any other issues in the game or just the LE popping up ?
