Game crashing, mod related

@AkennArt Is the crashing happening when you have mods or CC in the Mods folder? And when does it happen?

I do have CC/mods in my game. The crashing happens totally randomly.  Build/Buy, Live Mode, everything but CAS.  There's no one particular instance when it happens repeatedly.  I'm trying to do some testing removing some files out of my Mods folder because I was having an issue with my Retail stores, but I can't seem to replicate the issue.  It just seems to happen when it happens.  First, my computer's fan will really start going, then all of a sudden it crashes.

@AkennArt Retail store issues could a current bug with owned retail (there should be report in Bug Reports ), but your crashing sounds different. Test a new game in a clean folder to see if it's an issue with mods or your save or might be something needing technical support:

• Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and reset your Options.
• Open a new game and play for a while to see if the crashing recurs.
• If it does, head over for Mac technical support. 
• If it doesn't recur, try copying your previous save into the new Saves folder and play that awhile. This should help ID if it's specific to your save or was a result of something in the Mods folder.

I received my new computer, and transferred all my Sims 4 files over and everything seemed to have worked.  I open the game and it was moving really slow.  I lower the graphics thinking that's the issue, but it just moves slower and slower.  Now it's back to crashing again.  I now have a 2023 Mac Mini Apple M2 Pro updated to macOS Ventura 13.5.  I'm at my wits end with this game constantly crashing on me!  I'm doing the 50/50 methods as i do use mods, and it won't replicate the issue when I do so.  It only crashes when all my mods are in, but I can't identify any particular mod or cc that is causing it.  Is there any possible way to look at my save file itself to see if the issue lies there?  Can a crash report determine what the issue is?  I don't know what else to you here.  Thanks in advance for whatever help you can give.

I repaired my game, I created a new Sims 4 folder like you suggested, and then “Unrecognized Video Card” popped up when I loaded up the game (attached). Should my graphics be set up a certain way on my Mac? I also did this as suggested in another related thread: 

@AkennArt Do you have any last exception files? I'd suggest, though, checking the lists in Broken/Updated Mods and then doing a test after that, in batches. A folder refresh can't hurt either, for accumulated glitches: Exit Sims 4 then drag your whole Sims 4 folder from Document > Electronic Arts to your desktop. Launch Sims 4 and reset your Options. Copy back in only the contents of old folders, but not any files that the game has made new.

Yes, I’m currently saving lots to my library to prepare to move them a new save file.  In doing so, I am getting exceptions with Better Exceptions and deleting whatever issues it pulls as they come up. 

I have done the Sims 4 folder reset about 2-3 times now and each time I do it I am unable to load back into my game. I did it last night and eventually had to delete the entire EA folder and transfer a copy of my entire EA folder (from when I changed computers) back to my Documents folder because nothing was working.  I just went through the outdated mods page for the umpteenth time earlier today, and I maybe only found one thing that had changed since the last time I was on there about a week ago.

’I don’t know if it’s possible for save files to get corrupted.  I’ve had this save file for exactly two years now, since i started playing Sims 4. It’s just issue after issue every month now and I’m wondering if it’s even still salvageable. It really sucks to start all over after all the lore I’ve created, but I’ve done all these same “reset” suggestions multiple times, and still issues arise.

@AkennArt Not all broken/updated mods will be on the list. You might need to do a 50-50 to test your mods for issues not reported here.

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.103.250.1220
What expansions, game packs, and stuff packs do you have installed? All of them EXCEPT: Luxury Party Stuff Nifty Knitting Stuff Paranormal Stuff Perfect Patio Stuff Realm of Magic Spooky Stuff Star Wars: Journey to Batuu Tiny Living Stuff Vampires
Steps: How can we find the bug ourselves? I have no idea how to replicate this issue, it seems to happen totally randomly, and every time it crashes is a new surprise to me.
What happens when the bug occurs? The game runs extremely lagged and crashes nearly every single day that I play it.
What do you expect to see? I would like to see the game no longer lag and to stop crashing.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. Since the latest For Rent patch, my game is unplayable. It crashes every time I play. No matter what fix or reset or whatever I do, it continues to crash out of nowhere.

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I have reset and created a new Sims 4 Folder (however, doing this does not allow me to load into the game unless I put all the original contents back anyway; it will only load if nothing is in my Sims 4 Folder, not even my Tray files), I have cleared my caches more times than I can count, I've done the 50/50 method on my mods more often than I have actually played the game as of late, I have repaired the game in Origin multiple times, I have Better Exceptions by Twisted Mexi constantly installed to help me track what the issues could be, and nothing is actually FIXING the crashing and the lagging.  I don't know what the issue is, and I am having trouble establishing a through-line--what could possibly be the root cause of the crashing.  It all happens so randomly.  I am subscribed to Deaderpool Discord, and I check the list of Outdated Mods on this EA Forum on a weekly basis to make sure I'm doing my part to keep up with mod updates, but to no avail.  The game does not to tell me what is wrong, it just crashes.  At this point, is there any possible way to save the progress I have made on this game?  Were Save Files corrupted after the patch?  I'm going in circles here.  I upgraded to a bigger computer with 4x more storage and double the processing power thinking it would help since I have so many packs and a pretty big Mods folder, but it seems the game's performance is even worse now.  I'm more than happy to share my save file, any exception or crash reports, or even my computer specs if it would give some insight to what is going on. 

Additionally, the only repeated crashing I have been able to repeat is when I send a sim to a restaurant.  Before they can be seated, every time, the whole game crashes.  This happens specifically with Restaurant lots (any other time if it crashes it would do so randomly).  Again, I did all the above-mentioned steps, most of which I have done over and over again, and the lag and crashing is still there.  Just a few moments ago, I had a sims restocking items at a retail store she owns, and it crashed.  That was the first time it has crashed during that interaction.  She was maybe five items into restocking and it collapsed. 

I really hope this can be fixed.  Thank you!!

@AkennArt Because not all mods that are broken get reported anywhere and because updated mods can still have problems, please test without mods. Exit Sims 4 then drag your Mods folder to your desktop. Then delete the file called localthumbcache from Documents > Electronic Arts > The Sims 4. If you think you might accidentally forget to exit without saving after testing, copy your Saves folder to your desktop too, to back it up. Now open Sims 4 and see if you still have the problem. If you don't, you can start the process of figuring out what from your Mods folder was causing it. If you do still have the problem, we can start working on what's causing it.