Forum Discussion

KroLine's avatar
KroLine
Rising Novice
2 years ago

I can’t reset my sims since i got the Ranch

Hello Community 😄

i really need your help.🙏🏻

Since i installed the Ranch my sims freeze a lot and now i just can’t reset them.

i tried the resetSim and the Testingcheats true debug and nothing works. Please help me

9 Replies

  • @KroLine Are you using mods/cc and if so have you tested without them ?

    If not, could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post
  • KroLine's avatar
    KroLine
    Rising Novice
    2 years ago

    I never used mods.

    and i’m using macbook pro 13 M1

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @KroLine Could you test if the same happens on a new save to find out if it's related to your save game ?
  • KroLine's avatar
    KroLine
    Rising Novice
    2 years ago

    so...i deleted all my saves and created a new sim in a regular world and saved it. Now I see that the sim works properly but instead of being in my home, I'm in Baatu! 

  • KroLine's avatar
    KroLine
    Rising Novice
    2 years ago

    after being in Batuu my first home is not considered my home anymore. I was tryy+ing to go back there and I couldn´t

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @KroLine Very strange. Did it just load there when you reloaded the game or did you travel there when asked and then you were stuck there ?
  • KroLine's avatar
    KroLine
    Rising Novice
    2 years ago

    is there an email or something to contact EA? because I feel I cannot play anymore and spending so much money in that for that results is stressing me out

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago
    @KroLine Does it happen again on a new save ? Since you just started a new save it would be good to see if it's repeatable.

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.15,659 PostsLatest Activity: 3 hours ago