Hey!
I have a lot that all of a sudden stays on the loading screen. I was able to move the entire household to another house and the game worked. I was also able to go to the original house in build mode. When I tried to move them back the game crashed again. Does anyone have any tips on what to do? I love the house and decorated it so nicely so I’m really trying to save the house but I don’t know what to do. I already repaired and deleted cache. Thanks!
17150781f5c03834 Please open Documents > Electronic Arts > The Sims 4 and delete any lastexception files you see. Try again to load into this lot, preferably in a previous save where you get stuck on the infinite loading screen. Look for a new lastexception file, and if you find one, provide it here.
You can copy the text and paste it into a reply, or you can upload it to a third-party filesharing site and link it. In the latter case, make sure that anyone with the link can view it.
Thanks for the response!
I followed your instructions. I also have last crash files. Should I delete those?
This last exception was the last one with the infinite loading screen:
<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>1e0de185d1d4464e69761cbb</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-01-25 08:39:04</createtime><buildsignature>Local.Unknown.Unknown.1.120.140.1020-1.300.000.230.Release</buildsignature><categoryid>tunable_model.py:60</categoryid><desyncid>1e0de185d1d4464e69761cbb</desyncid><systemconfig/><screenshot/><desyncdata>[jdimailig] Error invoking TunableModelWrapper._factory (AttributeError: 'NoneType' object has no attribute 'get_model') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 167, in c_api_server_init_tick File "T:\InGame\Gameplay\Scripts\Core\sims4\core_services.py", line 164, in start_service_tick File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 346, in start_single_service File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 192, in update_incremental_start File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 251, in _execute_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 304, in _execute_func_and_calculate_time File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 681, in load_data_into_class_instances File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 673, in load_from_xml File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 718, in feed File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 762, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 811, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1236, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1476, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1712, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1476, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 866, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1236, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1236, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 868, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 571, in __call__ File "T:\InGame\Gameplay\Scripts\Server\tunable_utils\tunable_model.py", line 64, in _factory File "T:\InGame\Gameplay\Scripts\Server\tunable_utils\tunable_model.py", line 60, in get_model AttributeError: 'NoneType' object has no attribute 'get_model'rtim=0 Client Session Time: 42.79 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,631,0,6144 Modded: True SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 3070 Ti 32.0.15.7260, GUID: B63ED474-F7BA-11EF-A7F9-806E6F6E6963 </desyncdata></report>
<report><version>2</version><sessionid>1e0de185d1d4464e69761cbb</sessionid><type>desync</type><sku>ea.maxis.sims4_64.15.pc</sku><createtime>2026-01-25 08:39:04</createtime><buildsignature>Local.Unknown.Unknown.1.120.140.1020-1.300.000.230.Release</buildsignature><categoryid>tunable_model.py:60</categoryid><desyncid>1e0de185d1d4464e69761cbb</desyncid><systemconfig/><screenshot/><desyncdata>[jdimailig] Error while parsing tuning in Instance: 10337405551322268994 (q:object_Food_BakedYams), Types.OBJECT: (AttributeError: 'NoneType' object has no attribute 'get_model') Traceback (most recent call last): File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 179, in wrapper File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 167, in c_api_server_init_tick File "T:\InGame\Gameplay\Scripts\Core\sims4\core_services.py", line 164, in start_service_tick File "T:\InGame\Gameplay\Scripts\Core\sims4\service_manager.py", line 346, in start_single_service File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 192, in update_incremental_start File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 251, in _execute_gen File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 304, in _execute_func_and_calculate_time File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\instance_manager.py", line 681, in load_data_into_class_instances File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 673, in load_from_xml File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 718, in feed File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 762, in _load_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\serialization.py", line 811, in _load_tunable File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1236, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1476, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1712, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1487, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 866, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 417, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1236, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 1236, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 868, in load_etree_node File "T:\InGame\Gameplay\Scripts\Core\sims4\tuning\tunable.py", line 572, in __call__ File "T:\InGame\Gameplay\Scripts\Server\tunable_utils\tunable_model.py", line 64, in _factory File "T:\InGame\Gameplay\Scripts\Server\tunable_utils\tunable_model.py", line 60, in get_model AttributeError: 'NoneType' object has no attribute 'get_model'rtim=0 Client Session Time: 42.79 Num Save Errors: 0 Num Load Errors: 0 Current Game State: 0x96d01090 LoadingScreenActiveFlag: 1 Origin Version: 13,631,0,6144 Modded: True SystemInfo: Windows 11 10.0.26200 GPU: NVIDIA GeForce RTX 3070 Ti 32.0.15.7260, GUID: B63ED474-F7BA-11EF-A7F9-806E6F6E6963 </desyncdata></report>
</root>
Were you using any food mods? In build mode, check for any plates left on the lot and delete them.
I just downloaded a food mod but I never played with that lot with the mod. For example, I never cooked the cc food on the lot. I haven’t played with that lot since I downloaded that mod until now when I tried to load the lot. All my other households which I used the mod and made the food, work well.
should I delete the mod? And see if it works?
So I went back to a save one month ago and the live mode loaded. I do not want to replay a month of game play so I am trying to figure out what I can do. I saved the house in live mode that worked to my gallery and will try to replace it in my current game. I only edited one room since a month ago so it must be something in the new room that didnt work well with the new update....I think...lol lets hope
Let me know if you have any suggestions. After all this, there is something in the house that must be the error when you play on live mode.
I tried to replace the older house on the new one, it still didn't load. I also evicted the family and tried to place a new family. It still didn't load. Now I am all out of ideas lol. I dont want to lose all my progress.
I’m having issues with playing with a lot in live mode. I haven’t played in a week and yesterday I downloaded a food mod. When I went back to play on this lot, it crashed or was in infinite loading. I am able to look at the lot in build mode and I evicted the family and placed them in another lot. I believe that means the family is not the problem. I took the food mod out too, and nothing. I also moved a random family in the lot, and nothing. The only older save I have is in December. The house was able to load in live mode. However I lost a month of progress if I continue on that save, which is not what I’m trying to do. So far, my other households are working with no problem.
I also tried repairing and deleting cache. The last thing I did was take my entire mods folder out. I went to the lot to play in live mode, it kept loading. I then went and evicted the family and put another family, it kept loading.
Any suggestions on what is happening or what I can do to fix this ? Thanks so much for reading and helping!!!
The last exception is referencing object_Food_BakedYams - as far as I know, there's no yams in a vanilla game. Are you sure you never had the cc food in use on the bugged lot?
Yes I’m sure. I downloaded the mod yesterday and played with another household. Then when I went to load the problematic household is when I found out it wasn’t working.
I saw that in the error message and deleted the yams food mod. I read somewhere the tile or something on the lot is permanently broken. It was the Torendi pent house.
So you were using a food mod - the yams one - on the lot, even though that has been removed? Removed food mods have a tendency to still cause issues. If you’re sure there’s no dirty plates anywhere on the lot, try deleting the fridge - perhaps there’s still a plate in its inventory.
