Forum Discussion

boredewil's avatar
boredewil
Seasoned Rookie
2 years ago
Solved

Missing swatches on hair made pre May 27, 2021 update

Product: The Sims 4
Platform:Mac
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.99.264.1230
What expansions, game packs, and stuff packs do you have installed? EP: City Living, Cats & Dogs, Seasons, Get Famous, Island Living, Discover University, Eco Lifestyle, Snowy Escape, High School Years, Growing Together. GP: Parenthood, Jungle Adventure, StrangerVille, Dream Home Decorator, Werewolves. SP: Luxury Party, Perfect Patio, Cool Kitchen, Vintage Glamour, Bowling Night, Fitness, Laundry Day, Moschino, Tiny Living, Paranormal. Kits: Industrial Loft, Fashion Street, Incheon Arrivals, Décor to the Max, Moonlight Chic, Little Campers, Desert Luxe, Everyday Clutter, Simtimates Collection, Book Nook, Grunge Revival
Steps: How can we find the bug ourselves? Use any hair pre May 27th update.
What happens when the bug occurs? Hair is missing swatches that should be there. Sims made before the update, using hair with the missing swatches, end up bald.
What do you expect to see? The return of the swatches
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Yes
Please describe the patch or change you made. installed the latest update that prepared the game for horse ranch, adding stuff like paintable ceilings.

Im not sure if the bug is M1 specific or affects all macs
i'm using a 2021 Macbook Pro 16" M1 Pro, 16gb RAM

4 Replies

  • boredewil's avatar
    boredewil
    Seasoned Rookie
    2 years ago

    Im using a M1 Pro macbook Pro 16", 16gb ram.
    After the most recent update i noticed some of my townies were bald
    I dont use cc hairs or mods that add or remove hair swatches
    I do use some mods related to ui so i turned off mods for testing purposes
    the bug persisted, notably it only affects dlc hairs made pre May 27, 2021, aka before we got new hair swatches like the "true black" color.
    it doesnt affect stuff pack hairs

  • boredewil's avatar
    boredewil
    Seasoned Rookie
    2 years ago

    I thought so. I bet the sims team uses windows as their main computers for development so in turn they haven't tested simple stuff with other OS

  • boredewil's avatar
    boredewil
    Seasoned Rookie
    2 years ago

    All fixed, had to repair the game through origin. 👍

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.14,465 PostsLatest Activity: 17 minutes ago