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kozmickat91's avatar
3 years ago

[MOD RELATED] Copperdale icon not showing up (HSY Owned)

Got Sims 4: High School Years tonight, took my time creating a family and went to move them into my brand new world of Copperdale, just to find out that it's nowhere to be found? There's no icon in the world selection, and I am at a loss. I restarted my game, updated my game, repaired my game and still nothing. I even chose a new family from the gallery and it's still nowhere to be found. I double checked that I had actually purchased it! I really hope I'm not the only one experiencing this. I see other threads of people with double Copperdale icons, people worried about the MODs they have interfering, the white screen of death, but I haven't seen anything about it just NOT being there period. Anyone else? And if so did anybody successfully fix the issue or do I have to sit around with my wasted money until EA decides they are gonna patch it?

Edit By Crinrict: Adjusted title

4 Replies

  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    3 years ago

    @kozmickat91 , I have Copperdale, and just one icon for it.  Do any items from High School Years show up in your game , like Build & Buy Mode items or CAS items?  Are you playing on a console, or are you playing on a PC or Mac?  If you are on a PC or Mac, do you use any Mods or Custom Content (CC)? 🤔

  • @shaunse So I moved all my CC out of the Mods folder and restarted the game and it worked, it's definitely a CC or Mod issue! Create a new folder on your desktop and move your CC and Mods into it, and then see if you still have the problem. My problem now is finding out which CC or Mod is causing the issue.
  • @PugLove888 I moved all CC and Mods into a different folder and restarted my game and it worked, now the issue is finding which CC file or Mod is causing the issue, really don't want to get rid of all my CC!
  • PugLove888's avatar
    PugLove888
    Hero (Retired)
    3 years ago

    @kozmickat91 , that can be tedious if you have a lot of Mods and CC!😓  But there are ways to test for the culprit (or culprits if that is the case). 😅

    1) Move the Mods Folder to your desktop

    2) Delete the localthumbcache.package file in the game folder. This is very important because it can contain bits of corrupted data even after you remove your CC/Mods! 🤨  This is found in Documents > Electronic Arts > The Sims 4.

    3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list.  Wait until Origin finishes repairing all your packs and not just the base game.

    4) Now, when you turn on your game again, it will create a new mods folder that will be empty.  Check to see if your game is now working without mods/CC.

    5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly.  If you have a lot of items, you can try the 50/50 Method, working in batches to see which CC item or Mod is the culprit. (You could have multiple items causing problems.)

    The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place.  You should try these steps anytime you have problems in your game to rule out CC/Mods problems.  It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version.

    When you find the updated version of your CC items, you can put them back into your game.🙂

    So hopefully by doing these steps you can find which Mod/CC item is causing the problem!🤞  And if that Mod/CC item has been updated to be compatible with the latest game patch, then you can still enjoy that Mod or CC item! 🥳 And deleting that localthumbcache.package file is really important, and it looks like from what you posted that you didn't know about the importance of deleting it. 😓

    Please update us on your situation! 😇

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