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@RowanGrey For the issue described here, remove broken mods and replace updated ones: Broken/Updated Mods . This isn't a Maxis-side issue.
@61bfdd1289a25035 @RowanGrey Please see the lists of mods to remove and update: Broken/Updated Mods
@vkh94 Are you playing with mods? If so, please start at the Broken/Updated Mods thread for things that need to be removed or updated.
Tomarang will not load. it is just a white screen when i try to load into the world
- jpkarlsen2 years agoHero (Retired)
Move your Mods folder to the Desktop and delete localthumbcache.package. Then test the game in a new save.
If it works now check for updates to your Mods and CC. Add it back a little at a time while testing until you have found all that are broken. Okay so what if you dont have any mods then what because mines still white
- elawillfly2 years agoSeasoned Newcomer
Removed all my mods just so I can play the new expansion pack. Usually it just requires a new version of the mods such as the tool mod (which I already have) but I cannot access the new world. When I clicked Tomarang my screen just went all white. When I checked other worlds, they are intact and no error at all.
- jpkarlsen2 years agoHero (Retired)
Try doing a factory reset as described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199
Found the culprit for those receiving white screen. For me it was TMEX-TOOL.
For me at least I found that I just had to remove all cc or mods out of any folders they were in, so if you open the mods folder you would just see documents but no folders.
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