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itstenneo's avatar
itstenneo
Seasoned Novice
3 days ago
Solved

[mod-related] Game launches to black screen with main-menu words but no picture

I accidentally update my game without knowing that the mod and cc are broken since the marketplace is out. It updated like usual, but it won't open after that. So I tried to repair it on the EA app before trying to open it again. Failed, but I kept trying to open it without thinking to remove the mod and cc in the game. After awhile, it did open and load like usual, until the menu appeared like that. I can't interact with anything, even the escape button. I need to forced the game closed to quit the game.

I might try again later with mod and cc removed. 

- title edited for clarity - Luth

107 Replies

  • reneeemg's avatar
    reneeemg
    Seasoned Rookie
    3 days ago

    I had the same issue and it was just broken mods. Despite more than half of my CC folder not showing up in the game ATM, I still did the 50/50 method and was able to figure out what mods were giving me the black screen and what mods/CC were giving me the error message when trying to open the game.

    For the blackout screen, it was the UI cheats mod and then the error messages i got with some cc I have from pralinesims 

  • You all are lucky, hell, I can't even see my screen because it is all blacked out. I am surprised it even loaded..

  • jwakko13's avatar
    jwakko13
    Seasoned Novice
    3 days ago

    Yeah the game is straight up broken for anyone who had any mods/CC installed. This is a huge break in fundamental function of even base game (I had also removed mods/CC onto desktop to fix which usually works and found my game broken too!!). Updates that break base function of your game???? From a coding perspective, that's actually ridiculous. Almost impressive 😂😂

  • St3wTh3Gr3at's avatar
    St3wTh3Gr3at
    Seasoned Newcomer
    3 days ago

    I've just had 3/4 of my CC removed post update as well. I'm seeing many complaints about this now. Also really long loading times? It looks like this broke the game differently for everybody.

  • Kovski_KS4's avatar
    Kovski_KS4
    Seasoned Newcomer
    4 days ago

    I can't even get that far. mine is buffering at the first screen and when I go to force quit my mac confirms that sims is "not responding"

  • frivolousGaiety's avatar
    frivolousGaiety
    New Rookie
    4 days ago

    An update: I removed all mods in my folder (Except MCCC because I wanted to test today's tandem update) and that has my game up and running again, so it appears that at least in some cases mods may be effecting it. I know that doesn't account for other reports in this thread from folks who DON'T use mods, though.

  • Same here, I tried enabling mods again after the update (my mistake), and now I can't even load back into the game to turn them off. I even tried a full reinstall, still getting stuck here 

     

  • kaitlynsyl's avatar
    kaitlynsyl
    Seasoned Novice
    4 days ago

    I get stuck with the first loading screen into the game but don’t even get to the part where the sims 4 logo appears if that makes sense. And the one time I actually got into the game, it was so bugged out that I didn’t wanna risk playing with any families and decided to exit, but after hitting save and exit game i get stuck with a frozen screen and end up having to force quitting the game. 

  • I am having the same issue, both with and without mods. I do not even have the options menu to toggle anymore. I do not receive any error messages, and have already tried repairing my game as well. Here is a screenshot of what I get if the game decides to launch:

    Clicking the buttons does not work, esc key does not pull up buttons, etc. The window is fully unresponsive.

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