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cutepartypugs's avatar
cutepartypugs
New Novice
2 days ago

My Sims 4 game keeps crashing, and CAS is stuck on infinite loading screen.

When I click the game icon to open up the game, it crashes almost immediately, and before this I have been struggling with a CAS infinite loading screen, I have just got a new laptop so Im sure I've messed something up somewhere. Not entirely sure how to fix this problem though.

 

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  • This is my latest crash report -

    <?xml version="1.0" encoding="UTF-8"?><report><version>2</version><sessionid>b6c04b7e692dc3ad684c0a57</sessionid><type>crash</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2025-06-13 11:24:22</createtime><buildsignature>Local.Unknown.Unknown.1.115.216.1230-1.200.000.658.Release</buildsignature><systemconfig></systemconfig><categoryid> 0x13d05c</categoryid><stack> 0x13d05c 0x13cfc5 0xd261d7 0xd240da 0xdf25f 0xbd1af 0xd00c79 0xf7483 0x5fabfe 0x618b 0x1ae3</stack><threads></threads><screenshot></screenshot><memdump></memdump><contextdata>Client Session Time: 14.46<br />Num Save Errors: 0<br />Num Load Errors: 0<br />Current Game State: 0x9b8c93c0<br />LoadingScreenActiveFlag: 1<br />Origin Version: 10,5,96,47512<br />Modded: True<br />SystemInfo: Mac OS X Version 14.5 (Build 23F79) GPU: AMD Radeon Pro 5300M macOS Metal driver 0.0.0.0<br />Architecture: x86_64<br />(baseaddr) 0x1522f1000,'libpython370.dylib' 0x1522f1000,'libpython370.dylib' 0x153aec000,'Simulation.dylib' 0x153aec000,'Simulation.dylib' 0x153aec000,'Simulation.dylib' 0x153aec000,'Simulation.dylib' 0x153aec000,'Simulation.dylib' 0x153aec000,'Simulation.dylib' 0x153aec000,'Simulation.dylib' 0x7ff801b92000,'libsystem_pthread.dylib' 0x7ff801b92000,'libsystem_pthread.dylib'(/baseaddr)</contextdata></report>

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