Forum Discussion

Re: Build mode items crash game and frequent crashes occur.

@tqu7t8fwl3ps  The invisible lockers is a known issue with certain Intel integrated graphics chips in DirectX 9 mode:

https://answers.ea.com/t5/Bug-Reports/HSY-DU-Lockers-Mortimer-s-Secret-Bookcase-look-broken-Intel-DX9/td-p/14053049

The same is true for the game crashing when placing certain items:

https://answers.ea.com/t5/Bug-Reports/OPEN-Game-crashing-when-placing-certain-items-Intel-Iris-XE-DX9/td-p/14053779

You may be able to fix both by updating your graphics driver to the newest one Intel offers for your processor.  You can google "[processor model] drivers" to find the Intel download page.  If you need help with this, feel free to ask, and please post a dxdiag, saved as a text file.

https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/

1 Reply

  • luthienrising's avatar
    luthienrising
    Hero+
    10 months ago

    Just want to add that there's also some build items that are simply broken and crash the game in Build Mods - several are listed in Broken/Updated Mods & CC -  and some that are broken only in DX11 (but that isn't a crashing issue normally).

About The Sims 4 Mods & Custom Content

Find expert tips, troubleshooting help, tutorials for mods and custom content, and The Sims 4 patch files in our forum.16,014 PostsLatest Activity: 9 minutes ago