Forum Discussion

Re: Game freezes when trying to create an alien

Try the following

  • Close the game
  • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
  • Repair the game
  • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
  • Start a new save game
  • Check if you still have the error
  • Report back with your results for further steps on how to get your stuff back.

19 Replies

  • wlgrhm's avatar
    wlgrhm
    9 months ago

    I'm about to try this, but how do I rename that address? When I try, my computer tells me it can't find that file. I'm not very tech-savvy, so I'm likely doing this wrong, lol. Also, are you sure I can still access my save files after I do this? Thank you!

  • This unfortunately did not resolve the issue for me. My game still freezes when aliens are involved.

  • crinrict's avatar
    crinrict
    Hero+
    9 months ago
    @wlgrhm It's a folder you find in your Documents folder. Open the explorer, then navigate to Documents and find the electronics arts folder in there.

    @jazimon Are you also on PC ?
    Maybe get someone to help you if you're not sure.

  • wlgrhm's avatar
    wlgrhm
    9 months ago

    I can get to the files where my saves and mods and things are, but I don’t know how to change the name of the folder😞

  • crinrict's avatar
    crinrict
    Hero+
    9 months ago

    @wlgrhm Right-Click on the folder name and choose 'Rename' from the menu. This will change the field to something you can type in. Put the curser to the end and type _Old. then hit return.

  • Yes, I'm on PC. I just tried again a second time, renaming the file to "The Sims 4_Old" and repairing the game and this time it seems to have worked 🙂 I can create aliens and age them up. I was unable to test giving birth or getting abducted, however.

  • I was also able to move my mods and saves back and aliens are working, but realized a script mod is causing the issue. Will work on figuring out which one it is. Thanks :>

  • wlgrhm's avatar
    wlgrhm
    9 months ago

    It worked!! Thank you so much!! Super excited to finally play with aliens again <3

  • @jazimon hi, have you managed to locate the faulty script mod? I've tried repairing the game (it wouldn't let me rename The Sims 4 file because it said it was open somewhere even though the game was closed and the EA app as well), but nothing worked. I think removing that script mod is the only way I'll actually be able to play with aliens. Let me know, thanks!

  • virgo_theergo's avatar
    virgo_theergo
    8 months ago

    @luthienrising yes, i did but i've updated all the mods and it hasn't fixed my problem. I'm starting to believe it's a cc/preset problem because without all mods the alien cas works fine. i have a lot of cc and mods and the 50/50 method, including cc's would take ages. 

  • virgo_theergo's avatar
    virgo_theergo
    8 months ago

    UPDATE: I ended up trying the 50/50 method and I can confirm, in my game, it was a set of default replacement for alien eyes. More precisely, the PYXIS Aloha Eyes GTW Defaults. I will contact the creator and ask them if they still update the cc. In the meantine, @luthienrising if you'd like to report that in the Broken Mods and CC report, it would be great. Thanks again to everyone!

  • aojiaodaren's avatar
    aojiaodaren
    Seasoned Novice
    8 months ago

    I trying use this 50/50d as well. , theSoulmate_Eyes_2020__DEFAULT__Alien.package Have the same problem,Alien's eyes default can cause the game to get stuck.

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