Re: Sims 4 Dream Home Decorator client UI blank

Hi! Thanks for responding ☺️ 
Yeah I have already tried that sadly but still the same outcome. I’ve removed mods/cc, cleared the local thumb cache and then repaired the game but it didn’t fix the issue. The plays fine but the customer and likes/dislikes areas are both blank.

I have sent you a pm containing the save 🙂 

Thanks! 

I loaded your save, accepted a gig and then got this.

That's not what you're seeing, right ? For you this upper part is just blank ?

Hi! 
Yeah that’s right, I cannot see the client name or the little circles! 
Thankyou 

@niccmartinn To me it sounds as if some mod is still active in your game.

Try resetting your user files as described in the factory reset described in this post: http://answers.ea.com/t5/The-Sims-4/FAQ-Troubleshooting-Steps-amp-Known-Issues/m-p/3621199

You won't loose anything. Just make sure to not delete any files  and make a backup.

After renaming, repair your game by right clicking on the game in Origin.

Try on a new game with nothing added back first (start new game). If it works, put back your save game and try again. If it still works, you can start putting stuff back.

• Options.ini (or just re-set all your settings manually)
• Tray Folder
• Screenshots/Videos/Custom music
• Rest of the save games (leave out slot_00000001.save which is the autosave and no longer needed - if you still have it)
• Custom content like clothing, hair, skins, make up ....
• ConfigOverride, if you have your own configuration files.
• Mods (one by one, making sure they all still work)

The rest does not need putting back, cause they are mostly cache files that recreate or log files that are not needed for the game.