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crinrict's avatar
crinrict
Hero+
2 years ago

Re: Traveling causes entire lot to disappear

@lyleejane420 Didn't you say everything turns into residential rental ? If that happens, the game could very well be just removing the house cause it doesn't know what lot type it's supposed to be.

User folder reset doesn't necessarily have anything to do with mods/cc issues. It's just renaming the entire user folder and getting rid of stuff.

I would suggest to try that next (see instructions below)

This isn't just for mod issues, it's also for game issue. The tech forum is more for technical issues.

  • Close the game
  • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
  • Repair your game again
  • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
  • Start a new save game
  • Check if you still have the error
  • Report back with your results for further steps on how to get your stuff back.

5 Replies

  • lyleejane420's avatar
    lyleejane420
    2 years ago

    Every house I place from the gallery or build myself turns into a Residential Rental and before yes that is what I said but in reference to placing or building on a blank lot. The houses the game comes with will stay what they are. I should have been more clear about that bit. If i load the landgrabs for example it will be fine. I will try the reset now let you know thank you!!

  • lyleejane420's avatar
    lyleejane420
    2 years ago

    Good news!! It seems to have fixed the problem. I did multiple tests. I even has a couple things in my showcase in the gallery including the sim from my most recent play so I figured using her and a build on there would be a good thing to test. So whatever the problem was it's not happening. Thank you a million times!! I'm not deeply attached to my saves, but if you really don't mind can you tell me how to get those back that was be awesome lol

  • crinrict's avatar
    crinrict
    Hero+
    2 years ago

    First only put back your save game

    Copy all content from Documents\Electronic Arts\The Sims 4_Old\Saves to Documents\Electronic Arts\The Sims 4\Saves 

    If there's a duplicate because of the new save you created, either just overwrite the file if you don't want to keep the new save or rename the new one to a different number that hasn't been used.

    Now test again. If it still works, you can put the following folders back (just copy the content like you have done for the saves to their respective folders

    - Screenshots

    - Recorded Videos

    - Tray (your houses and households)

    - Custom Music if you have any

    Test again.

    If it all works, you're good to go. Other files don't need putting back

    and here's a tutorial with pics for the whole process: https://sims4.crinrict.com/eng/2014/09/resetting-the-game-to-factory-settings-without-reinstalling/ (just ignore the mod part)

  • lyleejane420's avatar
    lyleejane420
    2 years ago

    Well looks like whatever the problem is, it happens again once I put back only the save. So before I repeated the steps that fixed it, I uploaded anything else I wanted to my gallery since the stuff on there was safe to use after the fix and just call it a day. It's now again good to go thank you so much for your help! I'm not sure how to say you solved it officially on here but you did!

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