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kabelzsofi's avatar
kabelzsofi
New Scout
3 years ago
Solved

Sims 4 fails to load

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? No idea, I literally wasn't able to find even with instructions
What expansions, game packs, and stuff packs do you have installed? bowling, cats and dogs, desert luxe, university, eco lifestyle, get famous, holiday celebration, laundry day, parenthood, seasons, vintage glamour
Steps: How can we find the bug ourselves? open the game from ea app
What happens when the bug occurs? The game loads for a while and then it tells me it failed to launch.
What do you expect to see? The game being able to launch.
Have you installed any customization with the game, e.g. Custom Content or Mods? Yes
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I haven't played the game since January 29th this year. I updated the game a few days before and when I went today to launch the game (it said that it's up to date) I had to update it again.

  • @kabelzsofi  It sounds very much like the problem is one or more of your mods.  So you'll have to sort through them and figure out which one(s) you need to remove.

    If any one mod causes a problem, please download a fresh copy of a mod known to be compatible with patch 1.97, and one that's used enough that any problems would be widely known (MCCC, UI Cheats, etc.) and test that instead, with no other mods or cc present.  Let me know whether the game still works.

8 Replies

  • @kabelzsofi  Please remove your entire Mods folder and test.  You don't need to save your progress.  Then let us know what problems, if any, you still see.

  • kabelzsofi's avatar
    kabelzsofi
    New Scout
    3 years ago

    I did that before writing this and the same thing happened.

  • Now it worked without the mods folder but neither will the game or the app open after I put the modsback in.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    3 years ago

    @kabelzsofi  It sounds very much like the problem is one or more of your mods.  So you'll have to sort through them and figure out which one(s) you need to remove.

    If any one mod causes a problem, please download a fresh copy of a mod known to be compatible with patch 1.97, and one that's used enough that any problems would be widely known (MCCC, UI Cheats, etc.) and test that instead, with no other mods or cc present.  Let me know whether the game still works.

  • kabelzsofi's avatar
    kabelzsofi
    New Scout
    3 years ago
    @puzzlezaddict Okay, I get that but now the problem is that the launcher will not launch. And it only started doing that yesterday. Because it still opened when I first had my mods folder in.

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