Sims 4 froze on menu screen

Question

Product: The Sims 4Platform:PCWhich language are you playing the game in? EnglishHow often does the bug occur? Rarely (0% - 9%)What is your current game version number? IdkWhat expansions, game packs, and stuff packs do you have installed? NoneSteps: How can we find the bug ourselves? IdkWhat happens when the bug occurs? NothingWhat do you expect to see? I saw the menu Screen froze. I start click on it and I can’t.Have you installed any customization with the game, e.g. Custom Content or Mods? YesDid this issue appear after a specific patch or change you made to your system? No‌So practically, I just wanted to play Sims fourBut then I wanted to quit the game because I wanted to make a new character when I went to the menu to exit it just froze….

puzzlezaddict · Answer

@kmszadn8sgta&nbsp; Please remove all of your mods, as in, move the Mods folder to the desktop and delete localthumbcache.package.&nbsp; Then see whether you can exit Create a Sim and load into live mode.&nbsp; You don't need to save your progress; this is just for testing.

If this works, you can use the 50/50 method to sort through your mods and custom content to find the cause of this problem.

https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

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Sims 4 froze on menu screen

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