Solved
Age restriction for online gallery?
I set up a PSN account for my daughter so she could use the new online gallery feature on PS4 (she is 9) but even though I have every single restriction set to "allowed" on the PS4 parental controls ...
@nicolareed I found a couple threads that may help. It looks like underage (under 13) accounts do not have gallery access.
https://help.ea.com/en-us/help/account/online-access-for-child-accounts/ This link has a lot of information on underage accounts. I think the information that you would find the most helpful is towards the bottom. It includes the console, a contact, and some other info.
The contact EA form is here https://help.ea.com/en/contact-us/new/
- Select the Sims
- Select your Platform
- Select a Topic
- Select an issue
- At the next screen you can chat with a live support person.
There's also this thread https://answers.ea.com/t5/Technical-Issues-PC/How-do-I-unrestricted-an-underage-account/td-p/3979159 but it is very old. I did look at the info links and they all work correctly.
