Forum Discussion
13 Replies
- EA_Solaire2 months ago
Community Manager
Can you specify what type of glitches you're seeing exactly?
- fangtasia1019862 months agoSeasoned Novice
The live mode screen begins to shake, I can't move the pointer to click on anything and i can use any bottons on the controller to save, exit, shift or complete any tasks.
- EA_Solaire2 months ago
Community Manager
Would you be able to attach a video to your post for me please?
- fangtasia1019862 months agoSeasoned Novice
I log in to the game, saved file/auto save, then click household. Household loads, I began playing, once I move to rotate analog the screen begins to twitch jon stop. I cant move the cruiser, click any on screen, save or use the controller to make commands. I can only go to the main screen of the PS4 to close the application.
- EA_Solaire2 months ago
Community Manager
Thanks, let's try the following:
Turn off Your system completely, let it sit for a few minutes and power it back on.
Check that your game is fully updated:
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
- Restart the Console completely.
Make sure your console system software is up to date.
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation.
Having issues with a system software update? Follow these guides:
Uninstall and Reinstall the game:
- Go to Settings > Application Saved Data Management > Saved Data in System Storage > Delete.
- Select a game or application.
- Set check marks beside the data you wish to delete or Select All.
- Select Delete > then OK to confirm your decision.
- Raevon922 months agoSeasoned Novice
This does not work
- Raevon922 months agoSeasoned Novice
My game does the same and I’m on ps5. I’ll be playing in Live Mode and it’ll randomly start to tremor and the only way to stop it is to close the game or hope it stops and doesn’t crash in the process.
- EA_Solaire30 days ago
Community Manager
Raevon92 Have you tested a brand new save file as well? If the game does crash on you, are you seeing a specific error code or error message?
- fangtasia10198630 days agoSeasoned Novice
The game Is running on the latest version/ update. I've tired what u suggested but it doesn't work. Now there are other problems as well. Missing objects, blacked out pictures from camera, etc.
- fangtasia10198630 days agoSeasoned Novice
Just to add on that the gallery is broken too. U cant save or upload sims, lots or builds.
About The Sims 4 Technical Issues - Consoles
Community Highlights
Recent Discussions
- 20 minutes ago
- 21 minutes ago
- 17 hours ago
- 17 hours ago