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Racehunter5555's avatar
Racehunter5555
Rising Scout
3 years ago
Solved

Book nook kit ps4

Hi I'm having a problem with the new kit book nook for ps4 

I've got it downloaded on my console and yet the game states it is needing to be downloaded to use 

I've uninstalled the game and all packs and reinstalled all of them and yet it's still doing it

  • Hey there @Racehunter5555,

    Please run through the following steps:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

    If you're still not able to access the Book Nook Kit once you've tried this, please let me know! 

3 Replies

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey there @Racehunter5555,

    Please run through the following steps:

    • Restore the licenses on your console 
    • Go to your Game Library 
    • Scroll to Your Collection
    • Select The Sims 4
    • Scroll down to Add-Ons and locate your DLC here
    • Select the DLC in this list and select Install
    • When the download finishes, let your new content install and restart The Sims

    If you're still not able to access the Book Nook Kit once you've tried this, please let me know! 

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @Racehunter5555 

    Glad to hear it's working for you now, thank you for keeping me updated on this!

    Please don't hesitate to reach out again if you run across any other issues 🙂