Forum Discussion

AleiKatX3B's avatar
AleiKatX3B
Seasoned Newcomer
3 years ago
Solved

Both Xbox accounts need to be signed in to play sims packs

I bought all my sims packs (on Xbox) with 2 accounts signed in (used "switch account" instead of "sign out" when playing/buying) but now I notice that a lot of my packs won't load in when I'm just playing on my profile without my spouse's signed in as well. Is there a way to get them to be just on my profile or will I need to always have my spouse signed in also to play my game?

  • Hey there @AleiKatX3B,

    If some of your packs were bought on a different account and you're currently game-sharing that way, you will need to have both profiles signed in to access everything while you play. 

    You can read up a bit more on how game-sharing works with Xbox in the article here

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    3 years ago

    Hey there @AleiKatX3B,

    If some of your packs were bought on a different account and you're currently game-sharing that way, you will need to have both profiles signed in to access everything while you play. 

    You can read up a bit more on how game-sharing works with Xbox in the article here

About The Sims 4 Technical Issues - Consoles

Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,711 PostsLatest Activity: 9 minutes ago