Build/Buy mode not working xbox one

I'm having the same problem but I'm playing on Xbox One, with no expansions, off of a disk. So Idk how I can go about deleting amd reinstalling because its not installed.. Its on a disk... Please help...

Edit: when in build mode after I place one wall, I can press B until ive backed out of all the menu and then reopen the menu and place another wall. And then repeat. I dont have to go all the way to live mode

Sul sul, @Songieallerya.

As you had replied to a thread on PC about it, I ended up moving it into this thread to consolidate your issue. The issue won't have the same resolution steps as PC and console troubleshooting is very different. 🙂

I'd like to track down what may be going on here, so let's see... 

Do you get any error messages when you try to put the items down in build mode after the first one placed? Does it simply not place the second item down? How does it behave when you try to place items?

I would also like for you to try creating a brand new test game to see how it behaves when you try to build there. This can help point to if it's localized to the save or not.

Thanks, I look forward to hearing from you.

Arrenai 🐱

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Thank you for moving the thread to the right place. 

When I try to place walls I can make one wall, hit B until I'm out of the menus, reselect walls and place another m When I try to place an item(beds appliances anything) it will place the first one, when I try to place another item (of the same kind or different kind) it doesnt place and just disappears. The only way to place another item is to go to live mode, reopen build mode and repeat for every item.

There is no error message. It continues to happen on any game, including starting a brand new game.

Thanks for the update, @Songieallerya.

Let's see if we can troubleshoot the saves, just in case. If you have your game progress saved to the cloud, then let's try to delete the local save to pull the data from the cloud. This will ensure it's a fresh file from Microsoft's servers.

https://support.xbox.com/en-US/xbox-one/console/manage-storage

I cannot stress enough to verify that there is a cloud save before deleting your local files. If you have a 4 generation family, we don't want to lose them if they're only saved locally.

Once you have removed only the local save files, then go ahead and reload the game and it should sync the cloud save. After that, please give build mode another try and let me know how it goes.

Arrenai 🐱

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I'm not 100% sure on if I have a cloud save for it. I'm looking at the saved games for sims 4 and when I click my husbands profile's saves it says the delete will be permanent because its not backed up. And on mine it gives me the option of delete from console or delete from,everywhere so im assuming that means I have a cloud save? Maybe?

That is great to hear, @Songieallerya! I'm glad it was something simpler than my latest suggestion. Thanks for reaching back with what worked for you.

I'll mark it as an Accepted Solution so if anyone else has that issue, they can see what you did to fix it. 🙂

Arrenai 🐱

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