Ideas

masonwilson1212's avatar
masonwilson1212
New Spectator
4 days ago
Status:
Under Investigation

[XB/PS] [NCQE] Can't Claim event rewards/Connect to gallery

When I go to claim the rewards it says that I must be connected to the internet. I am connected to the internet and I've checked the settings and everything else. I should be able to claim them but n...
never cc or mods
playstation
time limited events
xbox
EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
23 days ago

Hi jasminewesson​ 

Are you getting a specific error message, or are you only seeing your library tab when you try to open the gallery? 

jasminewesson's avatar
jasminewesson
New Scout
22 days ago

I’m not having an error message, I just only see my library and nothing else.

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