Forum Discussion

Seasoned Newcomer

21 days ago

Solved

Can’t use gallery - content was created with newer game version error

I am trying to use a few of the lots from the gallery and they all say the same thing when I try to place them. I checked and my game was updated already, so I’m not sure what to do.

playstation

updates

EA_Solaire
2 days ago
Hi all,

Update 2.31 has now been released for Xbox and PlayStation- please be sure your game is updated, and you'll have full access to the Gallery again.

EA_Solaire

Community Manager

18 days ago

Hi all,

The update from March 17th only went out for PC and Mac players- Console will receive this update at a later date as we want to make sure we deliver the best experience possible for console Simmers.

Since PC and Mac are now on a different update version, you won't be able to download any items from the Gallery created by PC and Mac players that was created after 3/17, and you'll see a "Version Mismatch" error when attempting to download some content. Any items created prior to the 17th should still be accessible for you to download in your game.

For more details on this temporary change, please see the post here: Temporary Console Gallery Changes: March 17 Base Game Update