Forum Discussion
4 Replies
- EA_Solaire2 years ago
Community Manager
Are you getting a specific error message when you try to install the base game, or are you not seeing it as available to claim and download from the PlayStation Store?
it a specific error message ws-116483-3 which is false because i can download anything else from the playstation store just fine
- EA_Solaire2 years ago
Community Manager
First please try a full powercycle on your PlayStation as well as your router/modem, let me know if you're still seeing this error code once you've tried that.
alright i did that and it still doesnt work
About The Sims 4 Technical Issues - Consoles
Get help with your technical issues in The Sims 4 on Xbox and PlayStation in this community forum.4,702 PostsLatest Activity: 3 hours ago
Community Highlights
Recent Discussions
- 3 hours ago
- 11 hours ago
- 12 hours ago
- 18 hours ago