Cant Play Cities that have already been purchased
2 cities on my sims 4 for ps5 have been purchased and their telling me i have them but when i try to enter their telling me i have to purchased them but not giving me an option to repurchase or play.
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1 Reply
EA_mplsnowCommunity Manager
Hey StraggKing,
If you've already purchased the packs, can you confirm whether the packs corresponding to those cities have been installed by trying the following steps:
- Restore the licenses on your console
- Go to your Game Library
- Scroll to Your Collection
- Select The Sims 4
- Scroll down to Add-Ons and locate your DLC here
- Select the DLC in this list and select Install
- When the download finishes, let your new content install and restart The Sims
Afterward, please make sure the same packs are activated under Marketplace > My Collection > Pack Selection, and let us know what you see then. Thanks!
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