Cas/Build/Live Mode not responding

For some reason right when the adoption welcome wagon for the cats & dogs came to my neighborhood I adopted a dog I liked, I was going  into Cas just so I can fix up the dog perfectly for my sim when for some reason I couldn’t click on anything. I fumbled my controller around, pressing all the buttons but the cursor would not come back so I had to press R3 a couple times & it highlighted over like the exit cas, save cas, or randomize buttons so I had to cancel what I was doing. Back into live mode whenever I click on something to create an action it’s like I haven’t clicked that specific thing, the cursor would highlight something totally different & it disappears so I have to fumble with the controller until I can press R3 so I can be able to click something. Did the same in build mode so I had to just close out the game completely. It did that like twice & idk what to do…